Fresh Listing

Posted: February 27, 2026 (1 day ago)

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Permit Technician / Development Services / Permitting #9159

City of Cape Coral

Development Services

Fresh

Location

Salary

$19.87 - $31.11

per hour

Closes

March 14, 2026

Job Description

Summary

This job involves helping people apply for building permits and related services for homes and businesses in Cape Coral, Florida, by answering questions, processing paperwork, and using computer systems to manage requests.

It suits someone who enjoys interacting with the public, pays close attention to details, and has experience in customer service roles.

Good fits include organized individuals who can handle phone calls, emails, and in-person assistance while following city rules.

Key Requirements

  • High School diploma or GED
  • Two years of customer service experience
  • Ability to respond to public inquiries via phone, email, in-person, or mail
  • Proficiency in processing permit applications, revisions, and payments
  • Experience using land management software like EnerGov for scheduling inspections and data entry
  • Strong attention to detail for verifying information accuracy and completeness
  • Skills in operating computer applications for reports, spreadsheets, and record-keeping

Full Job Description

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SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes

IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields. Do not use SEE RESUME in any of the application fields.
*Pre-interview assessment/tests pertinentto the required job skills may be required.



About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

Perks and Benefits
  • Free city-paid employee health coverage, additional for spouse or family
  • City Employee Health & Wellness Center for healthcare services
  • 5 weeks Paid Time Off (sick & vacation)
  • 11 paid holidays
  • Pension plan
  • City-paid life and long-term disability insurance
  • Optional Vision and Dental Plans
  • Tuition reimbursement
  • Gym membership reimbursement
  • And much more!
Minimum Qualifications
  • High School diploma/GED.
  • Two (2) years of customer service experience
Key Responsibilities
  • Responds to public and internal service requests in person, via telephone, internet, e-mail or mail.
  • Assists customers with registration, forms, and determination of permit type(s). Processes commercial and residential permit actions to create, close, void or change.

    Directs people to appropriate entities if needed for additional assistance. Explains policies and procedures. Researches information and provides follow-up as applicable.

  • Assists in scheduling inspections in the land management system (EnerGov).
  • Processes resubmissions, rejections, and revisions, to include time-stamping pages and annotating in land management system (EnerGov).
  • Processes payments for escrow and permit fees.
  • Reviews and verifies accuracy and completeness of all data and information received. Researches and provides verification on information requests.
  • Processes data and information received into a variety of formats specific to department or government agency requirements including database updates, reports, complaint cards, cash summaries, purchase orders, billing statements, forms, digital media, scanned images and applications.
  • Operates computer applications in transferring, tracking, transcribing and composing various documentation including division correspondence, memoranda, reports, spreadsheets, department logs and records.
Please review the full job description by clicking on the link below. To apply for this position, click on the “Apply” button located in the top right corner of the job description window. Permit Technician Job Description
An Equal Opportunity Employer and Drugfree Workplace

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Posted on NEOGOV: 2/27/2026 | Added to FreshGovJobs: 2/28/2026

Source: NEOGOV | ID: neogov-capecoral-5253065