Supervisory Passport Specialist
Department of State - Agency Wide
Posted: March 24, 2026 (1 day ago)
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Department of State - Agency Wide
Department of State
Location
Salary
$70,623 - $111,087
per year
Type
Full-Time
More Other jobs →Closes
Base salary range: $51,332 - $66,732
Typical requirements: 1 year specialized experience at GS-8. Master's degree or 2 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves reviewing passport applications to ensure they meet legal standards, verifying citizenship documents, and helping the public with their inquiries at a busy passport agency.
It's a good fit for detail-oriented people who enjoy customer service and have some background in administrative or legal work related to immigration or passports.
The role requires handling a high volume of applications while following government rules.
This position is located in the Bureau of Consular Affairs, Passport Services, Washington Passport Agency.
CA/PPT/WN Passport Specialists adjudicate passport applications and provide guidance in dealing with the ever-increasing volume of passport applications.
In discharging duties of this position, the incumbent has extensive dealings with the public.
TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/ Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants applying for the GS-09 must meet one of the qualification requirements listed below: A.
Completion of at least 1 full year of specialized experience (equivalent to at least the GS-7 level in the Federal service) which demonstrated knowledge of immigration and/or passport laws, regulations, procedures and policies.
OR B. Completion of a Master's or equivalent graduate degree, or 2 full years of graduate level education, or higher degree, e .g.
LL.B or J.D., LL.M or Ph.D., in law or other administrative or management fields related to the position to be filled. OR C.
Combination of graduate level education and specialized experience as described above.
If you have some but not all of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you do have.
To do so, convert each to a percentage and then add the percentages the sum of which must equal at least 100%.
Only graduate level education in excess of 18 semester hours may be used to combine education and experience.
If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
To qualify for the GS-11, you must meet A, B or C as follows: A.
At least one year of specialized experience, equivalent to at least the GS-09 grade level in the Federal service, that demonstrates the ability to plan and coordinate program activities and the ability to make decisions; the ability to communicate orally and to meet and deal; the ability to assemble data, analyze management problems and recommend solutions; the ability to research, interpret and apply regulatory and precedent material; the ability to communicate in writing; and the ability to interpret statistical data.
Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.
B. A Ph.D. or equivalent doctoral degree or have successfully completed three full years of progressively higher-level graduate education leading to a Ph.D. degree.
Major field of study should be public administration, political science, or other field related to this position. C.
A combination of specialized experience as described in A and more than two years of graduate education as described in B which totals at least one year.
To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages.
The total percentage must equal at least 100 percent to qualify.
If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
Major Duties:
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