Part-Time Medical Office Coordinator

Full Job Description

We are seeking a Part-Time Medical Office Coordinator with clinical expertise to oversee both administrative and patient care operations in the JFRD Health & Wellness Program.

This role combines leadership, clinical knowledge, and operational oversight to ensure smooth workflow, high-quality patient care, and regulatory compliance.

Requirements

Clinical Support & Coordination:

• Oversees daily clinical operations and ensure efficient patient flow
• Supports healthcare providers with scheduling, patient intake, and clinical documentation
• Assists in maintaining accurate and up-to-date patient medical records
• Ensures compliance with clinical protocols, HIPAA, OSHA, and other healthcare regulations
• Coordinates health screenings, vaccinations, and routine clinical testing as needed
• Facilitates communication between providers, clinical staff, and patients

Administrative & Operational Duties:

• Manages administrative operations including patient check-in/out, appointment scheduling, and phone triage
• Monitors clinic inventory, medical supplies, and equipment readiness
• Implements and maintains office and clinical policies and procedures

Patient Experience & Compliance:

• Addresses patient inquiries, concerns, and service needs professionally
• Ensures clinical documentation is accurate, timely, and compliant with all regulations
• Maintains a high standard of patient confidentiality and professional conduct

Additional Information

• Three (3) years of education and/or experience in medical office administration or healthcare management.
• Must have knowledge of medical terminology, clinical workflows, and HER/EMR systems.
• Associate degree or higher in Health Services Administration or a related field is preferred.
• Paramedic, RN, or other clinical background strongly preferred
• Strong organizational, multitasking, and time-management skills
• Proficiency with office software (Word, Excel, Google Workspace)

Preferred Experience:

• Experience in occupational health, urgent care, or multi-provider clinics
• Supervisory or management experience in a clinical setting
• Excellent clinical knowledge and understanding of patient care processes
• Strong leadership and communication skills
• High attention to detail, accuracy, and regulatory compliance
• Ability to balance clinical and administrative priorities in a fast-paced environment

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based.

When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S.

transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S.

must be converted to U.S. standards.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge.

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If a candidate believes he or she was not afforded the veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us