Organizational Change Management Specialist

Full Job Description

Please note: The starting salary offer will be determined by the successful candidates’ qualifications within the range of $84,000 - $140,000 annually. The successful candidate can expect career salary growth beyond this starting range.

Why work for OFM

The Office of Financial Management(OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian.

If you want to play a key role in enhancing how state government serves its citizens, you’ve found the right place. Join us in making a meaningful difference for every Washingtonian!

The job opportunity
We're seeking an Organizational Change Management (OCM) Specialist to play a key role in turning enterprise transformation into lasting, meaningful change. This role leads and delivers change management efforts for an assigned cohort within the One Washington (OneWA) program, helping agencies successfully navigate and adopt new ways of working. Partnering closely with cohort leadership, the OCM Lead, and cross-functional teams, the OCM Specialist ensures change strategies are thoughtful, consistent, and people-centered. Through strong collaboration with agencies and internal partners, this role builds readiness, accelerates adoption, and supports sustainable outcomes, while actively modeling OneWA’s Ways of Working—collaboration, transparency, agility, and shared accountability.

*This position is eligible to frequently telework the majority of the time and is typically not required to report on-site. If on-site is required, your supervisor will make every effort to notify you at least 1 week in advance, except in emergency or urgent situations. The default assigned work location of all One Washington positions – both on-site and telework-eligible positions within the State of Washington.

Requirements

One Washington (OneWA), led by the Office of Financial Management, is an enterprise-wide transformation project focused on replacing 1960s-era technology with a cloud-based Workday solution for finance, procurement, budget, HR, and payroll processes. OneWA is a long-term, yet extremely fast-paced project anticipated to fully implement all phases by 2030. The project’s core business hours are Monday through Friday, and all project positions are full-time. We offer some flexibility in schedules oriented around core business hours with prior supervisory approval. However, it is very common to work beyond the typical 40-hour workweek to meet the rigorous operational needs and business deliverables required for the go-live timelines.

What you’ll work on

• Serve as the organizational change management (OCM) resource for an assigned cohort, supporting agencies through the adoption of new processes, systems, and ways of working.
• Plan, coordinate, and execute change management activities, including participant engagement, communications, coaching, and readiness planning, to support the successful implementation of enterprise initiatives.
• Apply standardized OCM methodologies, frameworks, tools, and templates, while tailoring execution to meet the needs of assigned agencies and cohort initiatives.
• Collaborate closely with cohort leadership and cross-functional team members to integrate change strategies into project planning, delivery, and execution.
• Facilitate meetings, workshops, and training sessions to communicate change impacts, gather input, and support understanding and adoption of future-state processes.
• Identify change impacts, risks, and resistance early; develop practical mitigation strategies and escalate issues constructively when needed.
• Track, analyze, and report on change readiness, adoption, and performance metrics; synthesize quantitative and qualitative data into actionable insights and recommendations.
• Support business process improvement and transformation efforts by identifying opportunities for efficiency, standardization, and operational effectiveness.
• Partner with the OCM Lead to ensure consistency, quality, and alignment of change management practices across the OneWA program.
• Model OneWA’s Ways of Working by acting as one team, speaking up early, remaining agile in the face of change, and taking shared responsibility for outcomes.

Qualifications

What you need to bring
Required Qualifications:

• Planning, coordinating, and executing organizational change management initiatives within complex, enterprise-level programs.
• Supporting adoption of business process changes, including engagement, coaching, communications, and training readiness.
• Applying structured OCM methodologies, frameworks, and tools to guide consistent implementation across multiple teams or cohorts, ensuring alignment with enterprise-wide OCM practices.
• Interpreting metrics, tracking progress, and providing actionable insights to leadership and participants to inform change strategies and decisions.
• Analyzing processes, identifying gaps, recommending solutions, and implementing improvements to enhance organizational effectiveness.
• Collaborating with cohort leads and peers to ensure consistency and provide backup support when needed, maintaining continuity across cohorts.
• Equity Minded:
  • The ability to take action to learn and grow.
  • The ability to meet the needs of others.

Desired Qualifications:

• Professional certifications in change management (e.g., Prosci Certified Change Practitioner, ACMP CCMP), project management (e.g., PMP, CAPM), or training/learning (e.g., CPLP).
• Experience supporting organizational change management in enterprise-wide ERP implementations (e.g., Workday, SAP, Oracle), including familiarity with associated business processes.
• Prior experience coordinating OCM activities across multiple teams or cohorts in large-scale programs, ensuring alignment and consistent adoption of change strategies.
• Knowledge of Agile Release Train (ART) or other scaled Agile practices and their application to change management.
• Experience facilitating workshops, training sessions, or coaching for diverse audiences, applying adult learning principles to drive adoption and sustainment.
• Proficiency with collaboration and project management tools (e.g., MS Teams, SharePoint, Smartsheet) to effectively track, communicate, and report on OCM activities.
• Strong facilitation, presentation, and communication skills, with the ability to convey complex information clearly to participants at all levels.

We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. Don’t let doubts stop you from applying for this position. If you have transferable experience, please share it with us or contact us with questions about the required qualifications and how your experience aligns with them.

Additional Information

What we offer:

At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees.

Please visit our Recruitment Page for a full list of employee benefits. Here’s a quick glance at some of the unique benefits that OFM offers:

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

Application Process: Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications.

Keep in mind that once you submit the application, a real person will read it. We do not use AI or any other technology to screen your application and reject it.

Please ensure you provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews.

If you require a reasonable accommodation during the application process, please call 7-1-1 or 1-800-833-6384.

Your application will not be considered complete and sent to the hiring teams for review unless you attach all of the following:

• Cover letter: describing your qualifications for this specific position
• Resume: that details your applicable experience and education.
• References: at least three professional references and their current contact information.

Questions:
OFM's Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at TalentAcquisition@ofm.wa.gov.

The Office of Financial Management is an equal opportunity employer.

We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.