Operations Specialist

Full Job Description

About the Position: This position is with the Defense Health Network Indo Pacific, located on the campus of Tripler Army Medical Center, Honolulu Hawaii.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes providing operational oversight and analysis for network-level medical communications and information operations; supporting medical operations centers and crisis response activities; evaluating healthcare operations to identify improvements; and managing or assigning organizational taskers for a multi-facility medical operation.

This definition of specialized experience is typical of work performed at the lower grade/level in the federal service (GS-12).

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Major Duties:

• Provide critical analysis and planning to ensure synchronized medical support for current and future operations throughout the Indo-Pacific AOR.
• Apply a wide range of qualitative and quantitative methods to assess and improve network effectiveness.
• Interpret data from numerous internal and external stakeholders in order to identify gaps and develop innovative solutions to enhance mission effectiveness.
• Inform senior-leader decision-making through timely reports, predictive analysis, and continuous process improvement.
• Process and manage Director’s Critical Information Requirements (DCIR)/ Commander’s Critical Information Requirements (CCIR), Manning Assistance Requests (MARs), and Enterprise Task Management Software Solution (ETMS2) taskings.
• Exercise oversight of classified/unclassified operational communications, ensuring continuity of operations across multiple platforms.