Operations Coordinator

Full Job Description

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job.

We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices.

We provide an up-to-date and accurate picture of the economy that helps in decision making.

And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner.

Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Access to participate in employer-supported employee affinity spaces

• RTD EcoPass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program.

During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process.

To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications.

Please be as thorough as possible in documenting your education and work history in the application system.

Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Requirements

The salary range for this position is:
HOURLY
$28.30 - $32.55
BIWEEKLY
$2,264.31 - $2,604.00
MONTHLY
$4,906.00 - $5,642.00

The Colorado Workforce Development Council (CWDC or “the Council”), is a business-led council representing business, economic development, education, workforce, and government throughout Colorado.

The CWDC is the State Workforce Development Board for Colorado.

The CWDC Office is the work unit that supports the Council and is housed in CDLE for administrative efficiencies, however, it exists to support all state agencies related to economic development, education, and workforce in achieving excellence in service delivery to business, including effective and efficient government policies and elimination of unnecessary barriers (red-tape) that negatively affect business’s ability to thrive and create jobs in Colorado.

The Council Office exists to provide strategic, administrative, technical, and logistical support to the Colorado Workforce Development Council (CWDC), its sub-committees, and its task groups, and related boards or commissions.

The unit administers and/or collaborates on the federal Workforce Innovation & Opportunity Act (WIOA), and statewide workforce system programs, grants, and initiatives.

The unit represents and makes recommendations to the Governor on issues related to WIOA and other workforce issues.

The unit facilitates collaboration among state agencies and partners to ensure effective and efficient leveraging of resources and to help reduce redundancy, including managing the support needed to ensure the success of this collaboration of partners and agencies.

The CWDC work unit carries out the recommendations and work plans mandated by the CWDC members according to the rules and regulations of the Colorado Department of Labor & Employment (CDLE).

This position exists to manage all internal and external operations functions of the Colorado Workforce Development Council (CWDC).

The Operations Coordinator is responsible for managing operational projects and initiatives from inception to completion and coordinating with other internal and external team members as appropriate.

The Operations Coordinator develops project scopes, budgets, and goals, and presents to the Assistant Director, Systems Innovation for approval.

The Operations Coordinator is accountable for implementing timelines and deliverables and ensuring they are met.

Role is responsible for training, supporting, and coordinating internal CWDC team members to ensure implementation is carried out in a timely and effective manner.

These projects are critical to CWDC operations and success, and often span several months.

Examples of internal operations include: identifying and managing the CWDC’s procurement and contracting needs from inception to monitoring; serving as the CWDC’s internal operations expert; managing the budget development and expense management processes and coordinating monthly budget meetings with CWDC budget managers to review and reconcile expenses; working with the Council’s Grant Managers to ensure all relevant compliance requirements are met and related issues are resolved; works with the office of OSC for guidance on all Grant Agreements and grant management practices; overseeing CWDC’s budget by managing multiple complex funding sources;; managing business and benchmark metrics; and acts as CWDC’s liaison to the CDLE Human Resources.

This position must exhibit professionalism and the political tact to be able to deal with a variety of situations and individuals from various demographic, geographic and industries in Colorado.

This position involves working with high level business representatives from every geographic region of the State as well as the Executive Directors of State Agencies, local workforce representatives, local elected officials, and the staff from the Governor's Office.

It requires a great deal of political tact and an inherent ability to read situations and adjust appropriately.

Qualifications

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1B3XX ADMINISTRATOR III


Minimum Qualifications:

Experience Only:

Six (6) years of relevant experience in an occupation related to the work assigned to this position to include:

• Strong project management and coordination skills with experience managing projects from concept to delivery while meeting fixed deadlines
• Program management experience that includes contract negotiations, statement of work development, coordination across multiple state entities, compliance monitoring and reporting preferred
• Strong relationship-building skills and ability to communicate and collaborate effectively with a variety of stakeholders including executives, state and local partners, staff members, clients and vendors
• Proficiency in budgeting and financial management including experience reviewing and interpreting financial reports, developing and managing spreadsheets, financial oversight and compliance (particularly with requirements of state and federal policies and funding sources)
  

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years

Preferred Qualifications:

• The right candidate will be able to work both independently and collaboratively in a fast paced environment that frequently requires managing concurrent projects and responsibilities while dealing with changing priorities and maintaining personal effectiveness
  
• A positive, solutions oriented demeanor with a desire to learn and grow
• Outstanding customer service skills including the ability to actively listen, defuse tense situations, understand and explain complex information, understand multiple viewpoints and perspectives and negotiate effective solutions that meet the needs of CWDC and key stakeholders
• Effective written and oral communication, collaboration, and problem-solving.
• Strong time management, organizational skills and analytic abilities
• Ability to think systemically while also executing responsibilities on time and with careful attention to detail
• Professional demeanor and ability to handle and maintain sensitive and confidential material with discretion
• Experience performing similar duties as a State of Colorado classified employee.

Conditions of Employment:

• Must be a current resident of Colorado.

• Must pass a thorough background check prior to employment which will include the E-Verify process.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative.

This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Additional Information

For questions regarding this recruitment, please contact: chris.mcgill@state.co.us

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying.

Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process.

Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application.

Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials.

Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement.

It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us.

Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.