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Posted: March 24, 2026 (2 days ago)

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OPERATIONS ASSISTANT (SECURITY) NAF NF-02

United States Army Installation Management Command

Department of the Army

Fresh

Location

Salary

$17 - $18

per hour

Closes

March 31, 2026

Job Description

Summary

This job involves supporting security and operations at a military recreation center in Florida, ensuring the safety of guests and staff by monitoring facilities, responding to emergencies, and handling customer service tasks.

A good fit would be someone with prior security or customer-facing experience who is reliable, calm under pressure, and comfortable with shift work including nights and weekends.

The role combines hands-on security duties with maintaining a welcoming environment for visitors.

Key Requirements

  • Previous security experience preferred, with ability to handle emergencies like medical incidents, CPR, and AED use
  • Excellent customer service skills, including clear English communication to give directions and explain policies
  • Proficiency in operating electronic equipment such as CCTV, fire alarms, radios, computers, and RFID lock systems
  • Knowledge of safety, security, and evacuation procedures, with ability to enforce policies and write incident reports
  • Flexibility to work rotating shifts including evenings, nights, weekends, and holidays
  • Familiarity with Microsoft Office software for documentation and reporting
  • Ability to perform patrols, vehicle inspections, and maintain logs for keys, visitors, and authorized personnel

Full Job Description

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME.

GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT.

All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. Related experience as described above.

Previous security experience preferred. Must possess excellent customer service skills. Be able to read, understand and follow safety and security plans, policy, and procedures.

Must be able to speak English clearly to give direction and explain policy.

Must be able to operate and use various safety and other electronic and automated equipment (fire alarm, CCTV, radios, computers, etc).

The ability to work a rotating schedule that may include evenings, nights, weekends and holidays.

Experience or knowledge with Microsoft Office software IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Major Duties:

Serves as an Operations Assistant with the primary responsibility for maintaining order and harmony of patrons, and securing the facilities and grounds at an Armed Forces Recreation Center (AFRC) not located on a military installation.

Monitors operations to ensure smooth running of AFRC Shades of Green throughout the day and adherence to established schedules of activities and priorities.

Respond to medical emergencies and to perform needed first aid, including CPR and the use of an AED.

Know how to respond to and correct problems (if required) with the fire alarm system and when to contact maintenance personnel for immediate service.

Be able to program, interrogate door locks, and make keys for employees, contractors and guests on an RFID lock system. Know how to operate a keywatcher system.

Correct issues/problems with in-room guest safes. Respond to disturbances and be able to determine if local law enforcement must be contacted.

Must know, understand and enforce evacuation, force protection, safety and security plans, policies and procedures. Alert and direct first responders during emergencies.

Be able to take a statement from a guest or employee and write incident/information reports, attach required material and forward to responsible resort departments as required.

Perform security at designated area and patrol resort grounds. Make routine checks of gates, doors, buildings and equipment ensuring safety and security.

Maintain resort keys and issue to employees and contractors as required. Escort personnel within the resort as needed. Maintain log of authorized visitors. Perform vehicle inspections when required.

Perform customer service work that contributes toward the well-being of our guests and employees which includes check ID cards of persons entering the resort and providing directions.

Use tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to the resorts policies. Ensure compliance with fire, safety, and security standards.

Be familiar with calendar of events in order to inform guests/patrons of scheduled events. Maintain assigned area in a clean and orderly manner.

Report all maintenance issues immediately to a supervisor or maintenance department for repair.

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Posted on USAJOBS: 3/24/2026 | Added to FreshGovJobs: 3/25/2026

Source: USAJOBS | ID: NENAFSG2612921052