Office Automation Assistant

Full Job Description

About the Position: This position is located at Joint Base San Antonio-Randolpf Air Force Base.

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes utilizing office automation to generate reports; receiving telephone calls, greeting visitors; and preparing correspondence, such as letters, emails, memorandums, etc..

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Major Duties:

• Greet customers and refer to appropriate resources or services to provide first call resolution both in person and telephone.
• Provide comprehensive scheduling services for routine and walk-in appointments.
• Use word processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters and lengthy reports.
• Use varied functions of multiple office automation software to produce a wide range of documents, formats, etc.
• Maintain and post publications and/or technical orders and dispose of obsolete publications.
• Establish, update, and maintain office records of various types.