CPS/FAR Social Service Specialist 3 (SSS3) - Vancouver/Cascade Office
State of Washington
FreshPosted Mar 24
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Posted: March 24, 2026 (1 day ago)
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Office Assistant 3 - SCCC
State of Washington
Dept. of Corrections
Location
Washington, 98504
Salary
$3,936 - $5,213
per month
Type
Closes
April 1, 2026
Job Description
Summary
This job involves managing and organizing health records for incarcerated individuals at a state corrections center, ensuring files are accurate, complete, and compliant with privacy rules to support smooth medical care.
A good fit would be someone detail-oriented who stays calm under pressure, has basic office experience, and can handle sensitive information professionally in a busy environment.
Key Requirements
- High School Diploma or equivalent
- One year of verified clerical or office experience
- Ability to maintain complete, organized, and accurately filed health records
- Proficiency in sorting, inserting loose filing, and thinning charts
- Skill in processing incoming and outgoing records for transfers using manifests
- Experience responding to health records requests while ensuring HIPAA and DOC protocol compliance
- Capacity to think critically, resolve conflicts professionally, and maintain a calm demeanor in stressful situations
Full Job Description
Office Assistant 3
Stafford Creek Corrections Center
Aberdeen, WA.
Hourly Salary: $22.62-$29.96
Monthly Salary: $3,936.00-$5,213.00
Schedule: 7:00am-3:30pm (0700-1530) Monday-Friday (Saturday/Sunday off)
The Washington State Department of Corrections is seeking a highly motivated and qualified individual for the Office Assistant 3 position at the Stafford Creek Corrections Center located in Aberdeen, WA.
The Health Records Unit individuals are tasked to support the DOC’s Mission to “enhance community safety, reduce victimization and hold incarcerated individuals accountable through the administration of criminal sanctions and effective correctional programs.” Responsible for the development and administration of criminal sanctions and health records in accordance with DOC policy, state/federal statutes, ACA standards and established required regulatory standards at SCCC.
Under the direct supervision of the Health Records Technician 2, this position supports the Health Services DOC mission by ensuring that medical records are available, accurate and complete the maximize the use of provider time and meet patient needs.
This position must maintain a calm demeanor in the presence of emotional and/or mentally volatile patients and very busy professional staff.
Support duties and tasks performed by this position must be professional, effective, timely and accurate.
These essential services are the backbone of quality clinic operations and timely patient access to care.
Smooth, timely, uninterrupted patient care is critical to staff due to highly complex and sensitive correlation between patient health concerns, appropriate, timely treatment and behavioral concerns.
The mission of the Department of Corrections is to 'improve public safety by positively changing lives. For additional information visit our website at doc.wa.gov
COMPLETED APPLICATION PACKET WILL INCLUDE:
- A detailed resume
- Cover letter
Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It’s the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions.
Requirements
Incarcerated Individual Health Records Maintenance:
- Ensure health records are complete, organized, and appropriately filed in alphabetical order.
- Performs thinning of charts.
Loose Filing:
- Sorts and inserts all loose filing.
- Will ensure all loose filing is filed.
Processing Incoming and Outgoing Chains:
- Using the arrival/departure manifests, pulls charts and overflow records for incarcerated individuals transferring into and out of Stafford Creek Corrections Center.
Incarcerated Individual Release/Departure Preparation:
- Responding to health records requests from outside sources.
- Ensures all requests meet HIPPA and DOC protocols.
Other duties as assigned:
- Special projects as assigned by your supervisor.
Qualifications
Required Qualifications:
- High School Diploma or equivalent
- One year verified clerical/office experience.
- Ability to create opportunities out of problems; think critically and resolve conflict in a professional and rationale manner.
- Experience working in an office or customer service position in a healthcare/services environment with knowledge and or ability to learn and understand medical terminology.
- Demonstrate organization and time management skills.
- Demonstrate proficiency in basic computer skills.
- Ability to interpret intent of policies, procedures, written, and verbal communication.
- Ability to work in an open cubicle environment with several interruptions.
- Can work in a correctional facility being in close proximity of incarcerated individuals.
- Can support adherence to DOC policy and the Offender Healthcare Plan.
- Participates in continuous quality improvement program activities as appropriate.
- Can demonstrate core competencies, attend and complete all required training and participate in Place Safety Musters as appropriate.
Desired Qualifications:
- Two years of clerical experience.
- Equivalent educations/experience.
Additional Information
Mission: The mission of DOC is to improve public safety by positively changing lives.
Our Vision: Working together for safer communities.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
Our Core Values:
- Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
- People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
- Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
- Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.
Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.
We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
IMPORTANT NOTES:
Please include a minimum of three (3) professional references with your application.
A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.
If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
**Please note: Phone number AND email address are required for all professional references.
- A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
- Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- This position may be represented by a bargaining unit.
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.
A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.
When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
- Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
- Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
- Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
- Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
- DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.
You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.
The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
We are committed to hiring individuals who possess core diversity competencies:
Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
- Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
- Respectfully acknowledge people's differences and recognize these differences as important and valuable.
- Promote inclusiveness.
- Be culturally sensitive and appropriate.
- Respect and value diverse backgrounds and traditions.
What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority.
Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.
Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
- Up to 25 paid vacations days a year
- 8 hours of paid sick leave per month
- 12 paid holidays a year
- Generous retirement plan
- Flex Spending Accounts
- Dependent Care Assistance
- Deferred Compensation and so much more!
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email lindsey.martinez@doc1.wa.gov or call us at 425-760-4485. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
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