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Posted: April 10, 2026 (0 days ago)

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NURSE RN STAFF - CASE MGR/CARE

Veterans Health Administration

Department of Veterans Affairs

Fresh

Location

San Juan, Puerto Rico

Salary

$82,297 - $128,010

per year

Closes

April 17, 2026More VA jobs →

Job Description

Summary

This role involves a registered nurse coordinating care for inpatient medicine patients at a VA hospital in San Juan, Puerto Rico, with a focus on planning treatments, educating patients on self-management, and ensuring satisfaction throughout their care journey.

It's ideal for experienced nurses who enjoy guiding complex patient cases and working independently to set goals.

A good fit would be someone passionate about veteran healthcare with strong organizational and communication skills.

Key Requirements

  • Proficiency in basic written and spoken English
  • Graduate of an approved professional nursing school (e.g., ACEN or CCNE accredited) or equivalent foreign education with validation
  • Current, full, active, and unrestricted RN registration in a U.S. state, territory (including Puerto Rico), or DC
  • For Nurse I Level I: Associate Degree (ADN) or Diploma in Nursing with no additional experience required
  • For Nurse I Level II: ADN/Diploma plus 1 year specialized experience at Level I, or Bachelor of Science in Nursing (BSN) with no experience
  • Demonstrated proficiency in care coordination, patient education, and self-management support
  • Ability to manage complex client situations with self-directed goal setting

Full Job Description

The Nurse Inpatient Medicine Case Coordinator (CC) Registered Nurse (RN) demonstrate proficiency and expertise in practice based on conscious and deliberate planning.

Self-directed in goal setting for managing complex client situations.

Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C.

7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.

Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program.

(Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program.

Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.

The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12926152.

Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies.

An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required.

Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex.

An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required.

Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations.

An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience.

Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.

A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience.

Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting.

MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.

*Note: Foreign education programs/degrees are not creditable as related degrees.

Preferred Experience: (See Additional Information) Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: This position involves lifting, moving and transporting patients, assist with transferring patients from wheelchair to to stretcher or radiology suite table and vice versa.

Also assist with transferring patients to wheelchairs and/or may need to escort a patient to other areas.

This position involves exposure to blood borne pathogens, fine manipulation, standing, walking, bending, crouching and reaching patients.

It requires dealing with the acutely ill, with patients who may display disturbed behaviors, and with stressful situations. Moving patients and weighing patients in excess of 50 kg. or more.

Wearing of a respirator may be required at times in the performance of the duties of this position.

When required to use respirator, employee cannot have facial hair or any condition that interferes with the face to face piece seal or valve function of the respirator.

See VA Directive and Handbook 5019. Major Duties:

Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.

Core elements of performance includes expertise knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.

The Nurse Inpatient Medicine Case Coordinator (CC) Registered Nurse (RN) is a Registered Nurse (RN) who coordinates care for a group of patients admitted in Inpatient Medicine Acute Units.

In addition to generalist preparation in nursing with enhanced and complex clinical skills, the CC RN is primarily unit based and is responsible for a specified cohort of patients with complex health needs.

He/she demonstrates expertise in the application of the nursing process, assessment, plan, intervention and evaluation since patient admission until the patient discharge.

He/she also provides transition of care to patients identified high risk.

Skillfully and effectively applies all aspects of the nursing process and clinical care management principles within a collaborative, interdisciplinary practice setting, which will then enable effective implementation of health promotion and disease prevention practices, management of acute and chronic illnesses, and attainment of appropriate lengths of stay and most effective level of care.

He/she coordinates the care of patients admitted, leads the discharge huddles and determinates potential patient at risk during discharge and determinates the patient needs for follow up calls until their first post discharge appointment.

He/she works in collaboration with the interdisciplinary team to assure that the patients care plan goals and needs are approached out, revised as needed and modified between team meetings.

The CC RN for Inpatient Medicine Acute Units interprets the philosophy and goals of Nursing Service; functions within establishes guidelines and demonstrates the ability to work effectively and develop effective relationship with patient/ relatives and other professionals and supportive personnel who provide client care.

He/she serves as a liaison between nursing staff, and the interdisciplinary team.

The CC RN provides care and counseling of persons or in the promotion and maintenance of health and prevention of illness and injury based upon the nursing process which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling; provision of care supportive to or restorative of life and well-being.

The nurse's primary commitment is to the patient, whether an individual, family, group, or community.

Work Schedule: Monday to Friday - 7:30AM-4PM, may be required to work off duty to Telework: Not Available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized.

Permanent Change of Station (PCS): Not Authorized.

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Posted on USAJOBS: 4/10/2026 | Added to FreshGovJobs: 4/11/2026

Source: USAJOBS | ID: CBTC-12926152-26-LB