Nurse Resource Manager/Hospital Care

Full Job Description

The Nurse Resource Manager will work at the San Francisco VA Medical Center and serves as a key nursing leader responsible for the oversight, coordination, and supervision of intermittent and supplemental nursing staff across clinical service lines.

This role ensures safe, high-quality, and cost-effective patient care delivery in alignment with Veterans Health Administration standards, policies, and mission.

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C.

7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.

Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program.

(Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program.

Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.

The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12899826.

Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies.

An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required.

Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex.

An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required.

Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations.

An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience.

Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.

A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience.

Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting.

MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.

*Note: Foreign education programs/degrees are not creditable as related degrees. Preferred Experience: Active recruiting and hiring experience. Float pool nursing experience.

Tele-sitter Management Nursing supervisory Teaching and Education.

Salary for this position ranges dependent upon applicant qualifications Grade 1, Levels 1-3: $152,314-$202,573 annually Grade 2: $179,721-$228,000 annually Grade 3: $195,897-$228,000 annually Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity.

The position requires potentially, long periods of combined walking, standing, stooping, sitting, bending, pulling, and pushing.

The incumbent must be a mature, flexible, sensible individual capable or working effectively in stressful situation, able to shift priorities based on needs of the organization.

The incumbent may be required to travel occasionally. This position potentially requires flexibility in schedule and assignments.

Telework is position dependent and appropriate approvals are required; telework is not guaranteed and incumbent must comply with all regulations relevant to telework agreements, policies, and processes.

If a position requires driving, incumbent is required to maintain compliance with all relevant policies and processes. Major Duties:

The Nurse Resource Manager provides administrative and clinical supervision to intermittent Registered Nurses (RNs), Licensed Vocational Nurses (LVNs), and Nursing Assistants (NAs), ensuring appropriate staffing coverage to meet fluctuating patient care demands.

The position supports workforce planning, staffing optimization, and regulatory compliance while promoting a culture of accountability, professional development, and Veteran-centered care.

The Nurse Resource Manager serves as a frontline nurse leader responsible for the administrative, operational, and clinical oversight of intermittent nursing personnel assigned throughout the medical center.

This role ensures appropriate staffing coverage to meet patient care needs while maintaining regulatory compliance, fiscal responsibility, and adherence to Veterans Health Administration standards.

The incumbent provides leadership in workforce planning, staff supervision, performance management, and quality improvement initiatives to support safe, Veteran-centered care delivery.

Duties include but not limited to: Directly supervise intermittent Registered Nurses (RNs), Licensed Vocational Nurses (LVNs), and Nursing Assistants (NAs).

Conduct performance evaluations, competency assessments, and annual proficiency reviews. Provide coaching, mentoring, and corrective action when indicated.

Address employee relations issues in collaboration with HR and Nursing Leadership. Ensure staff adherence to VA policies, procedures, and professional practice standards.

Coordinate and deploy intermittent staff to address staffing shortages and fluctuating census. Collaborate with Nurse Managers and service chiefs to identify coverage needs.

Monitor timekeeping, tour schedules, premium pay, and leave utilization. Ensure staffing assignments align with patient acuity and skill mix requirements.

Assist in labor management analysis and cost containment efforts. Ensure intermittent staff maintain required licensure, certifications, and competencies.

Monitor clinical practice to ensure compliance with evidence-based standards. Promote safe patient care practices and adherence to infection control policies.

Support regulatory survey readiness (Joint Commission, CARF, OIG, etc.). Participate in incident reviews, patient safety reporting, and root cause analyses.

Coordinate onboarding and orientation of intermittent staff. Identify training needs and facilitate continuing education. Promote professional growth and certification opportunities.

Ensure completion of mandatory training requirements. Participate in quality improvement initiatives and performance metrics monitoring. Analyze staffing trends and make data-driven recommendations.

Contribute to strategic planning efforts related to nursing resource utilization. Support implementation of new clinical programs or staffing models.

Maintain accurate documentation related to staffing assignments and personnel records. Collaborate with fiscal and administrative services regarding FTE tracking.

Assist in policy development and revision related to intermittent staffing. Serve on committees and workgroups as assigned.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30am-4:00pm varies on patient care needs Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Not Authorized Permanent Change of Station (PCS): Not Authorized