Multi-Agency Permit Program Supervisor (TPS5)

• Lead, facilitate, and supervise an effective statewide multi-agency permit program that supports WSDOT’s business needs and ensure timely, high-quality, solutions-oriented customer service and project delivery.
• Oversee day-to-day program operations by assigning work to program staff, facilitating regular program meetings, and administering a biennial work plan, performance measures, and program priorities aligned with Branch goals.
• Administer and monitor a biennial budget of approximately $3.5 million, including financial planning, tracking expenditures, preparing budget requests, and developing and overseeing service contracts and scopes of work.

Supervise, guide, coach, and support program staff and consultants by establishing expectations, assigning work, reviewing deliverables, providing feedback, and fostering a collaborative and high-performing work environment.

Work commonly performed by the program includes, but is not limited to, supporting project-level environmental permitting, managing statewide general permits, coordinating with regulatory agencies, and providing permitting services across all phases of transportation project delivery, including Clean Water Act Sections 404 and 401, Hydraulic Project Approvals, Shoreline permits, and other federal, state, and local environmental approvals.

• Provide responsive environmental permitting support to WSDOT projects and programs by coordinating staff and resources to deliver consistent, high-quality regulatory compliance and permitting services.
• Provide technical guidance on environmental permitting requirements and strategies, advising staff and customers on permitting approaches, resolving complex issues, and supporting project teams in meeting regulatory requirements.
• Lead coordination with regulatory agencies and external partners, including negotiating and managing interagency agreements and participating in interagency forums, work groups, and collaborative efforts that support streamlined permitting and program delivery.
• Develop and maintain procedures, guidance, tools, and training to support consistent implementation of environmental permitting policies and requirements across WSDOT.
• Support workforce development by identifying training needs and contributing to the development and delivery of training for staff and consultants involved in environmental permitting.

• Ability to provide technical leadership and expertise to ensure effective, consistent delivery of environmental permitting deliverables and services in transportation design, construction and operations or a closely related field.
• Demonstrated knowledge of applicable laws, regulations, rules, policies, and procedures, including federal, state, and local environmental permits, approvals, and associated technical studies and deliverables, and applying this knowledge to guide program staff and customers.
• Demonstrated ability to perform, lead, or directly support hands-on environmental permitting work, ensuring adherence to regulatory and organizational standards.

• Ability to lead, supervise, coach, or coordinate a team of staff and consultants performing environmental permitting work, including providing direction or guidance with or without formal supervisory authority.
• Skilled in setting clear expectations, providing feedback, fostering staff development through training, mentoring, performance oversight, and role clarity, promoting a safe, collaborative, and high-performing work environment, managing team dynamics and workload in both in-person and hybrid settings, maintaining professionalism in high-pressure or time-sensitive situations, and ensuring consistent quality, compliance, and program outcomes.
• Ability to oversee or support staff development and training to ensure team capability aligns with program objectives.

• Ability to plan, organize, lead, and oversee the development and delivery of program deliverables to ensure work is completed safely, efficiently, and in compliance with regulatory, organizational, and project standards.
• Skilled in tracking progress and quality of deliverables, prioritizing and managing workflow, identifying and addressing delivery issues, and ensuring outputs are completed on schedule, within scope, and meet expected outcomes.
• Ability to plan, organize, coordinate, and administer program resources, including budgets, contracts, work plans, and staff assignments, ensuring efficient, consistent delivery of environmental permitting services and effective program outcomes.

• Ability to analyze and interpret regulatory and policy changes related to environmental permitting, communicate clearly to staff, customers, and delivery partners, and ensure program-level guidance supports consistent compliance and operational effectiveness.
• Skills to apply critical thinking and program-level analysis to evaluate operations, identify risks and inefficiencies, recommend solutions, and support staff and teams in problem-solving and decision-making, including analyzing complex technical, regulatory, or operational information and environmental permitting data to identify trends, recurring issues, and opportunities for program improvement.

Ability to communicate clearly, concisely, and effectively throughout the organization and to external stakeholders, ensuring staff understand program objectives and expectations.

Skills to facilitate meetings, workshops, and training sessions, presenting technical environmental permitting and compliance information to diverse audiences, and guiding staff in professional communication, and effective engagement.

• Ability to drive continuous improvement of program operations, processes, and staff performance to achieve consistent, high-quality outcomes.
• Skills to lead and support organizational or program-level change, helping staff adapt to evolving requirements, priorities, and processes, while encouraging innovation, identifying process efficiencies, and supporting implementation of improvements.
• Ability to use digital tools and technology to evaluate data, prepare reports, manage databases, develop presentations, track deliverables, monitor program performance, and support team operations, while guiding others in their effective use.

• Contributes to a work environment that fosters a culture of respect and equal opportunity.
• Models professionalism, respect, and inclusiveness in all interactions while demonstrating a commitment to learning and growth.
• Supports staff in achieving professional potential, and promotes a positive, service-oriented, and inclusive work culture.
• Takes action to meet the needs of others.

• Advanced knowledge of team leadership principles, staff development, and performance management.
• Demonstrated experience and ongoing responsibility leading and supervising teams performing environmental permitting work in transportation design, construction and operations or a closely related field.
• Experienced in providing staff and/or consultant supervision and performance oversight, fostering staff development through hiring, training, mentoring, and performance management, and ensuring staff safely and consistently deliver high-quality environmental permitting work across multiple projects or program areas.

• Advanced knowledge of program management, resource allocation, and administrative processes.
• Demonstrated experience and ongoing responsibility managing and administering a program or major components of a program responsible for environmental permitting services and deliverables in transportation design, construction and operations or a closely related field.
• Experienced in administering program resources, including budgets, contracts, work plans, and interagency agreements, and allocating resources to ensure efficient and effective program operations that meet regulatory requirements, program objectives, and organizational priorities across multiple projects or program areas.

• Advanced knowledge of project delivery, regulatory compliance, and quality assurance practices.
• Demonstrated experience and ongoing responsibility leading and overseeing environmental permitting deliverables and services in transportation design, construction and operations or a closely related field.
• Experienced in ensuring deliverables meet regulatory and organizational standards, monitoring progress and quality across multiple projects or program areas, supporting staff and teams in resolving delivery issues, and ensuring consistent, high-quality outcomes within a regulated or public-sector environment by managing scope, schedule, and quality of work products across multiple projects or program areas.

• Advanced knowledge of environmental permits, regulatory requirements, and technical best practices.
• Demonstrated experience and ongoing responsibility providing technical leadership and subject-matter expertise in environmental permitting in transportation design, construction and operations or a closely related field.
• Experienced in reviewing and interpreting technical data, reports, and site conditions, providing technical direction to staff and consultants, ensuring environmental permitting deliverables meet regulatory, technical, and organizational standards, and guiding technical approaches to resolve complex issues across multiple projects or program areas.