Medical Test Site Survey and Investigation Manager (WMS 02) DOH8850

Full Job Description

This home-based (remote) position is open to Washington residents and those residing on the ID/WA and OR/WA borders.

Field work throughout various regions in the State of Washington is required and is expected.

The Opportunity

As the Medical Test Site Survey and Investigation Manager, you’ll join a team focused on being an effective partner in ensuring health and safe patient care in the communities we serve.

Reporting to the Executive Director of Acute and Continuing Care Section in the Office of Health Systems Oversight (OHSO), you’ll oversee and direct the inspections and investigations of state-licensed and federally certified medical testing laboratories.

This position promotes and applies the agency’s overall mission, priorities, values, and strategic goals both internally and externally.

This position applies and interprets state and federal laws, rules, and regulations related to clinical laboratories, monitors laboratory proficiency testing, and recommends enforcement actions.

This position is responsible for planning, organizing, and leading the Medical Test Site (MTS) and CLIA survey programs, including assisting in statewide policy for the state MTS and Federal Clinical Laboratory Improvements Act (CLIA) programs.

Key Responsibilities Include:

Statewide Effective Regulatory Oversight

Staff Development and Supervision

Community Engagement:

Required Qualifications

There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed.

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

• National certification as a Medical Technologist (MT), Clinical Laboratory Scientist (CLS) or a Medical Laboratory Scientist (MLS) with American Society of Clinical Pathologists (ASCP), National Certification Agency for Medical Laboratory Personnel (NCA), American Medical Technologists (AMT), or equivalent nationally recognized certification agency.

• INCLUDING laboratory experience evaluating the principles, practices, techniques and procedures of clinical laboratory work in laboratory specialties such as Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics according to state and federal CLIA certification laws, rules, and regulations.

AND One of the following options:

Option 1: Ten (10) or more years of clinical laboratory experience in high complexity testing in settings such as: hospital laboratory, clinical laboratory, or industrial medical laboratory, which includes four (4) years of supervisory, consultative, or surveying experience.

(Clinical laboratory experience includes: Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics).

Option 2: A bachelor’s degree in laboratory science, biology, microbiology, chemistry, medical technology, or a closely related field; AND six (6) years of clinical laboratory experience, which includes four (4) years of supervisory experience in high complexity laboratory setting.

(Clinical laboratory experience includes: Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics.)

Option 3: A master’s degree in laboratory science, biology, microbiology, chemistry, medical technology, or a closely related field; AND four (4) years of clinical laboratory experience, which includes four (4) years of supervisory experience in high complexity laboratory setting.

(Clinical laboratory experience includes: Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics.)

After a conditional offer of employment, a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Preferred Qualifications

While these aren’t required, having them can help you stand out as a candidate.

Employee Benefits

We offer a solid benefits package that supports you and your family’s health, financial security, and work-life balance.

You’ll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you’re living today.

Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage.

Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health.

The role of the Office of Health Systems Oversight (OHSO) is to support the department’s mission by contributing to safe care for Washingtonians by providing oversight of state licensed and federally regulated clinical and behavioral health entities, and by ensuring they meet applicable standards.

We achieve this through timely, comprehensive, consistent, and fair inspections, investigations, providing reports that identify areas of non-compliance with existing regulations and when required, initiate enforcement action to protect the public.

We also serve as the contracted agency for Centers for Medicare and Medicaid Services (CMS) for federal enforcement standards.

Our vision is to be an effective partner in ensuring health and safe patient care in the community we oversee.

About the Washington State Department of Health

We're nearly 2,000 professionals across Washington working together to protect and improve community health.

Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience.

At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We’re passionate people who are driven to make a difference in public health.

Explore more about the Department of Health, our programs, and our impact by visiting our website.

Working Conditions:

The following describes the working conditions of this position, with or without reasonable accommodation.

Work Setting:

Although this position's work requires regular in-person attendance to perform duties at various locations throughout Washington State, the official duty station is home-based.

When not traveling for work, this position may work from home, from a DOH facility, or remotely from an alternate location.

Exposure to hazards may include, but is not limited to, those found in mobile, home, DOH office, or health care facility environments.

Duties may require moving objects weighing up to 30 lbs., including but not limited to: equipment and supplies for conducting onsite investigations and paper case files.

Schedule:

This position has a work schedule of 40 hours per week; however, the position may be expected to work longer hours to complete projects or assignments, and/or meet business demands and deadlines.

An alternative or flexible work schedule may be considered at the incumbent's request, subject to supervisory approval.

Travel Requirements:

Regular travel is required to meet with customers, including but not limited to on-site inspections and investigations of facilities. Locations for travel include medical facilities throughout the state.

When traveling for work, the position may require traveling alone or with another employee for multiple days and nights in or out of state.

When driving for state business, the incumbent must be able to legally operate a state or privately-owned vehicle; OR provide alternative transportation while on state business.

Tools & Equipment:

This position uses standard office furniture and equipment, such as a desk, office chair, cell phone, computer, monitor(s), keyboard, and mouse; and when in the office, the position may also require the use of a printer, phone, fax machine, and/or copy machine.

Customer Interactions:

The position frequently requires engaging with customers in a variety of settings with agency staff, agency managers, agency supervisors, local health jurisdictions, federal government, State Board of Health, facility staff, patients or complainants, other external partners, and statewide professional associations.

The position requires daily interactions on the telephone and in writing with customers, some of whom may be upset, frustrated, or irate.

Other:

APPLICATION DIRECTIONS

We’re committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager.

Click “Apply” to complete your application. Attach your resume, cover letter, and DD-214 (if applicable).

List at least three professional references, directly in your Applicant Profile or as a separate attachment, including a supervisor, a peer, and someone you’ve supervised or led (if applicable).

DO NOT INCLUDE private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application.

Please remove or cover any personally identifiable data such as social security numbers and birth year

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer.

We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Kristina Cox at employment@doh.wa.gov and reference DOH8850.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

Additional Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.