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Medical Support Assistant
Military Treatment Facilities under DHA
Department of Defense
Location
Kansas
Salary
$41,400 - $53,821
per year
Type
Full-Time
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Job Description
Summary
This job involves working as a receptionist and scheduler in a military clinic, helping patients by booking appointments, checking their eligibility for care, and managing referrals to specialists.
It's a good fit for someone with customer service experience in a healthcare setting who is organized and detail-oriented.
No advanced medical knowledge is needed, just basic administrative skills and the ability to handle patient interactions smoothly.
Key Requirements
- One year of specialized experience in receptionist duties, scheduling appointments, and referring patients for treatment (equivalent to GS-04 level)
- OR four years of education above high school from an accredited business, secretarial, technical school, junior college, college, or university
- OR a combination of education and experience that meets the 100% requirement
- U.S. citizenship
- Ability to verify patient enrollment and eligibility for treatment
- Proficiency in reviewing medical records for accuracy
- Skills in coordinating patient scheduling and initiating telephone consultations for referrals
Full Job Description
About the Position: This position is located at Munson Army Heath Clinic, Fort Leavenworth, Kansas.
This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Basic Requirement for Medical Support Assistant Specialized Experience: One year of specialized experience which includes performing receptionist duties, scheduling appointments, and refer patients to appropriate sections for treatment.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS- 04).
OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.
Add the two percentages. Major Duties:
- Coordinate patient scheduling activities of the medical facility to ensure a smooth flow of daily services.
- Verify patient enrollment and eligibility for treatment.
- Assists in reviewing initiated referrals to specialty clinics within the Military Treatment Facility.
- Review all medical records documents to ensure accuracy of information.
- Initiate telephone consultation for the provider to input referrals and authorizations.
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