Fresh Listing

Posted: March 11, 2026 (4 days ago)

Added to FreshGovJobs: March 14, 2026 (0 days ago)

Posted recently. We are still expanding our coverage, so we added it a bit late. Still worth applying!

Medical Support Assistant - Health Administration Service Line

Veterans Health Administration

Department of Veterans Affairs

Fresh

Salary

$48,412 - $62,936

per year

Closes

March 20, 2026More VA jobs →

GS-3 Pay Grade

Base salary range: $26,979 - $35,074

Typical requirements: 6 months general experience. Some college or vocational training.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves working as a medical support assistant at a VA hospital in Salem, Virginia, where you'll handle tasks like scheduling appointments, managing electronic medical records, and helping patients with their concerns in a clinical setting.

It's an entry-level role perfect for someone organized and good with computers who wants to support veterans' healthcare without needing prior experience.

Shifts include day and night options with some weekends and holidays.

Key Requirements

  • United States citizenship (non-citizens only if qualified citizens unavailable)
  • High school diploma or equivalent
  • Proficiency in spoken and written English
  • Ability to operate computerized programs and databases for entering, modifying, and retrieving data in electronic medical records and scheduling systems
  • Knowledge of basic medical technology
  • Ability to schedule appointments in a clinical setting
  • Strong communication skills to interact professionally with staff and resolve customer concerns effectively

Full Job Description

Come join us in Salem as a Medical Support Assistant in Health Administration Service Line. S/he works at Salem Medical Center at the U.S.

Department of Veterans Affairs (VA) Medical Center, Salem, Virginia.

We potentially have 3 vacant positions 1 Night shift 330p - 12am every other weekend rotating holidays 2 day shift 730a - 4pm every other weekend rotating holidays Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. *Education.

High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education. *Experience.

No experience required at the GS-3 level. Licensure/Certification/Registration. None English Language Proficiency.

Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).

Grade Determinations: GS-5 Experience: One year of creditable experience equivalent to the next lower grade. OR Education. Two years of education above high school.

KSAs and assignment description remain the same. Preferred Experience: Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is 05. The actual grade at which an applicant may be selected for this vacancy is in the range of 05 to 05. Physical Requirements: Major Duties:

VA Careers - Medical Support Assistant: https://www.youtube-nocookie.com/embed/EE9c4XkaELo Duties are as follows: Ability to operate computerized programs and databases to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports.

' · Knowledge of basic medical technology. Ability to make appointments in a clinical setting.

Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work.

Ability to communicate effectively and professionally with employees at varying grade levels.

Ability to identify customer's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.

Work Schedule: 1 position will be Night shift 330p - 12am every other weekend rotating holidays 2 positions day shift 730a - 4pm every other weekend rotating holidays Functional Statement #: 000000

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Posted on USAJOBS: 3/11/2026 | Added to FreshGovJobs: 3/14/2026

Source: USAJOBS | ID: CBTA-12902041-26-JJ