Medical Support Assistant (Advanced)
Veterans Health Administration
FreshPosted Feb 13
✓ Fresh Listing
Posted: February 13, 2026 (1 day ago)
This job was posted recently. Fresh listings typically have less competition.
Medical Support Assistant
Military Treatment Facilities under DHA
Department of Defense
Location
Lemoore, California
Salary
$40,941 - $53,224
per year
Type
Full Time
More Healthcare & Medical jobs →Closes
February 24, 2026More DOD jobs →
GS-4 Pay Grade
Base salary range: $30,286 - $39,372
Typical requirements: 1 year general experience. 2 years college or associate degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves helping patients and staff with medical care inquiries, gathering medical records from various facilities, and verifying eligibility for treatment at a naval health clinic in California.
It's an entry-level administrative role in a military medical setting, supporting both inpatient and outpatient services.
A good fit would be someone organized with customer service experience or basic administrative education, who enjoys working in a healthcare environment and can handle sensitive information accurately.
Key Requirements
- One year of specialized experience providing information for inquiries, obtaining reports, and reviewing guidelines (equivalent to GS-04 level)
- OR four years of education above high school in business, secretarial, or technical fields from an accredited institution
- OR a combination of education and experience totaling at least 100% of the requirements
- U.S. citizenship
- Ability to accurately check identification and eligibility using systems like CHCS and DEERS
- Skill in obtaining medical histories, narrative summaries, and operative reports from military and civilian facilities
- Proficiency in reviewing and updating guidelines for consult management processes
Full Job Description
About the Position: This position is located at Naval Health Clinic, Directorate of Admin Utilization Management, Lemoore, California This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the experience and/or education requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes providing information for inquiries, obtaining reports, and reviewing guidelines..
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.
Add the two percentages. Major Duties:
- Provide information and assistance from personal, written, or telephone inquiries concerning both inpatient and outpatient medical care under Supplemental Care and other programs.
- Obtain narrative summaries, operative reports, and other pertinent medical history from other military and civilian treatment facilities.
- Accurately check identification in CHCS and/or Defense Enrollment Eligibility Reporting System (DEERS) to ensure eligibility for treatment.
- Review and update local guidelines relating to the Consult Management process.
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