Medical Administration Specialist
Veterans Health Administration
FreshPosted Feb 2
✓ Fresh Listing
Posted: February 3, 2026 (0 days ago)
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Medical Support Assistant
Military Treatment Facilities under DHA
Department of Defense
Location
El Paso, Texas
Salary
$40,736 - $52,957
per year
Type
Full Time
More Healthcare & Medical jobs →Closes
February 8, 2026
GS-4 Pay Grade
Base salary range: $30,286 - $39,372
Typical requirements: 1 year general experience. 2 years college or associate degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves working as a support assistant in a military hospital, where you'll handle patient scheduling, update records in computer systems, and manage phone consultations and referrals.
It's a good fit for someone with administrative experience in healthcare or customer service who enjoys organizing details and helping people access medical care.
Entry-level applicants with relevant education or volunteer work in similar settings would thrive here.
Key Requirements
- One year of specialized experience using systems to document information and schedule appointments (equivalent to GS-04 level)
- Four years of education above high school from an accredited business, secretarial, technical school, junior college, college, or university
- Combination of education and experience totaling at least 100% of the requirements
- U.S. citizenship
- Ability to confirm accuracy of enrollee information in data systems
- Skills in scheduling patient appointments and processing telephone consults per guidelines
- Assistance with reviewing referrals to specialty clinics
Full Job Description
About the Position: This position is located at William Beaumont Army Medical Center in El Paso, Texas. This is a Direct Hire Solicitation.
Who May Apply: US Citizens In order to qualify, you must meet the education and/or requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes includes utilizing systems to document information and schedule patient appointments.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.
Add the two percentages. Major Duties:
- Confirm the accuracy and consistency of enrollee information within the various data systems.
- Follow guidance provided to schedule appointments for the patient.
- Initiate and process telephone consults in data systems in accordance with stated guidelines and clinical issues
- Assist in reviewing initiated referrals to specialty clinics within the Military Training Facility (MTF).
- Call patients to book appointments within 30 days or within established guidelines.
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