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Posted: January 5, 2026 (10 days ago)

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MEDICAL RECORDS TECHNICIAN (ROI)

Veterans Health Administration

Department of Veterans Affairs

Recent

Salary

$36,409 - $59,031

per year

Closes

January 12, 2026

GS-4 Pay Grade

Base salary range: $30,286 - $39,372

Typical requirements: 1 year general experience. 2 years college or associate degree.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves reviewing and processing requests for patients' protected health information at a VA medical center, ensuring that records are released only to authorized parties while following privacy rules.

It suits someone with basic experience in health records or related education who is detail-oriented and comfortable using computers for tracking and managing information.

A good fit would be an entry-level professional interested in healthcare administration with a focus on patient privacy.

Key Requirements

  • United States citizenship (non-citizens only if qualified citizens unavailable)
  • Proficiency in spoken and written English
  • One year of creditable experience in medical terminology and health records, or equivalent education (e.g., associate's degree with 12 semester hours in health information management)
  • For GS-5: One year experience at GS-4 level in receiving/validating requests, using computer applications for ROI, processing releases, and maintaining accounting of disclosures
  • Knowledge of privacy laws, policies, and regulations for health information release
  • Ability to use health information technology and office software (e.g., electronic health records, ROI systems)

Full Job Description

This position is located in the Health Information Management section at the Louis A. Johnson VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency: MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f).

Experience and Education: Experience: One year of creditable experience that indicates knowledge of medical terminology and general understand of health records.

Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work.

OR, Education: An associate's degree from an accredited college or university recognized by the U.S.

Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).

OR, Experience/Education Combination: Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.

The following experience and education/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.

Six months creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S.

Maritime Service under close medical and professional supervision.

The training program may be substituted on a month-to-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.

Grade Determinations: Grade Determinations: Medical Records Technician (ROI), GS-4 Experience or Education. None beyond basic requirements.

Medical Records Technician (ROI), GS-5 Experience: One year of creditable experience equivalent to the next lower grade level (GS-04) Receiving and validating authorization forms and requests for information.

Use of computer applications to track and release ROI requests. Process and release health information to authorized first- and third-party requestors.

Initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records.

Ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information OR, Education: Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S.

Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).Demonstrated Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, candidates must demonstrate all of the following KSAs: Ability to utilize health information technology and various office software products utilized in MRT (ROI) positions (e.g., the electronic health record, release of information systems, etc.).

Knowledge of health record documentation guidelines and processes for disclosing protected health information.

Ability to manage priorities and coordinate work in order to complete duties within required timeframes, and the ability to follow-up on pending issues.

Knowledge of policies, procedures, laws, and regulations governing privacy and release of information.

Ability to comm Medical Records Technician (ROI), GS-6 Experience: One year of creditable experience equivalent to the next lower grade level (GS-05) Receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations.

Utilize various computer applications to track and release all authorized release of information requests. Process and release health information to authorized first- and third-party requestors.

They initiate and maintain accounting of disclosure for all records disclosed from a Privacy Act system of records.

Communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.

Ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information. Demonstrated Knowledge, Skills, and Abilities (KSAs).

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.g., Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.S.C.

§ 7332, Confidentiality of Certain Medical Records).

Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate, assemble, and disclose protected health information.

Ability to apply policies, procedures, laws, and regulations governing privacy and release of information to process requests for release of information.

Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Preferred Experience: Previous experience in Release of Information or Health Information Management. The full performance level of this vacancy is GS-6.

The actual grade at which an applicant may be selected for this vacancy is GS-6. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Major Duties:

Total Rewards of a Allied Health Professional Evaluates the adequacy of each completed authorization form.

Screens each requests for information to determine urgency and ensures that most urgent requests are completed first.

Greet veterans/visitors and assists them in determining the exact nature of the request and whether the information can be released.

Applied pubic laws, rules, and regulations and exclusion governing confidentiality of the medical record.

Processed all incoming requests to the facility for the release of information Evaluates the validity of each request. Determines which information is to be released in compliance with existing laws.

Work Schedule: Monday - Friday 7:30 am - 4:00 pm Recruitment Incentive (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available Virtual: This is not a virtual position.

Functional Statement #: 22108F Permanent Change of Station (PCS): Not authorized

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Posted on USAJOBS: 1/5/2026 | Added to FreshGovJobs: 1/6/2026

Source: USAJOBS | ID: CBTF-12855903-26-PGM