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Posted: April 8, 2026 (0 days ago)

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Medical Records Technician (OA)

Military Treatment Facilities under DHA

Department of Defense

Fresh

Salary

$41,341 - $53,744

per year

Closes

April 15, 2026More DOD jobs →

GS-4 Pay Grade

Base salary range: $30,286 - $39,372

Typical requirements: 1 year general experience. 2 years college or associate degree.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves managing medical records for military personnel, including answering patient questions, organizing files, and using computer systems to track and transfer health information at a naval clinic in Norfolk, Virginia.

It supports service members by preparing records for appointments, retirements, and transfers while ensuring privacy rules are followed.

A good fit would be someone detail-oriented with basic office skills, comfortable with computers, and interested in healthcare administration without needing advanced medical knowledge.

Key Requirements

  • One year of specialized experience in answering patient inquiries, maintaining medical records, and using electronic health record systems, or equivalent education (four years above high school in business, secretarial, or technical fields)
  • Qualified typist able to type at least 40 words per minute with three or fewer errors in a 5-minute sample
  • Ability to review, analyze, and maintain medical records according to directives
  • Proficiency in entering data into record tracking systems and using multiple office automation software
  • Knowledge of procedures for releasing medical information to patients, agencies, and insurance companies
  • Experience filing treatment results, preparing charts for appointments, and assisting with record transfers and retirements
  • U.S. citizenship required for this Direct Hire position under the Department of Defense

Full Job Description

About the Position: This position falls under Defense Health Agency at Naval Health Branch Clinic Norfolk, Directorate of Administration and requires answering patient inquires, maintaining medical records files, and utilizing electronic health record systems.

utilizing the PRT system, assisting service members with record retirements and transferring their medical record to their gaining command.

This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes answering patient inquires, maintaining medical records files, and utilizing electronic health record systems.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Major Duties:

  • Reviews and analyzes medical records. Initiates and maintains medical records in accordance with prescribed directives. Plans, organizes and accomplishes the review of medical records.
  • Files results for treatments such as laboratory reports and a variety of medical tests and radiology results. Makes patient charts available for medical appointments.
  • Enters information into the record tracking system when paper records are needed for appointments and reviews.
  • Follows standard operating procedures to research, analyze and abstract pertinent information from records that may include multiple injuries, diseases and/or medico/surgical procedures and reports findings to requestors.
  • Briefs patients and agencies such as insurance companies, social services, and medical activities on policies associated with releasing medical information.
  • Initiates, post charges, and forwards billing statements to appropriate accounting officer for action.
  • Provides instruction and orientation to the medical staff on medico legal aspects of record keeping.
  • Uses multiple office automation software with varied functions to produce a wide range of documents and formats.
  • Assists with tracking, packaging and delivering health records to the post office (on base) to ensure they are sent to their next destination.
  • Assists with making copies of physical medical records, as well as transmitting electronic medical records to service members preparing for retirement.

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Posted on USAJOBS: 4/8/2026 | Added to FreshGovJobs: 4/9/2026

Source: USAJOBS | ID: HSJT-26-12929217-DHA