Medical Management Specialist

Full Job Description

The Medical Management Specialist serves as the initial point of contact for dealing with information systems problems within Clinical Center/Service Line/Service or Department, including troubleshooting equipment or resolving VISTA software difficulties, as well as PC based applications that are relevant to the department.

Liaison with IRM, other ADPACs, hospital staff, and management to achieve seamless integration of VISTA components, and personal computer (PC) application software.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service.

For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

In addition to the Time-in-Grade Requirements, you must also meet specialized experience.

To qualify for this position at the GS-09 level, you must meet one of the following: SPECIALIZED EXPERIENCE: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties as a Medical Management Specialist.

Qualifying specialized experience is defined as: Experience managing projects and developing programs with responsibility for data collection, management, maintaining and updating department or service-level databases and shared computer drives; and reporting and experience developing policies, reports and correspondence.

OR EDUCATION: Successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B.

or J.D., in a related field of the position to be filled.

Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

OR COMBINATION: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience as described above, to meet the total experience requirements.

The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.

This education must have been obtained in an accredited college or university.

To qualify for this position at the GS-11 level, you must meet one of the following: SPECIALIZED EXPERIENCE: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Medical Management Specialist.

Qualifying specialized experience is defined as: Experience managing projects and developing programs with responsibility for data collection, management, maintaining and updating department or service-level databases and shared computer drives; and reporting and experience developing policies, reports and correspondence, identifying needs in personnel for recruiting and hiring, assisting in training based on directives and policies.

OR EDUCATION: Successfully completed three (3) years of progressively higher-level graduate education leading to a Ph.D.

degree, or Ph.D., or equivalent doctoral degree in the related field of the position to be filled.

The education portion must include courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

Education must have been obtained in an accredited college, or university.

OR COMBINATION: Combinations of successfully completed graduate level education (beyond the first 2 years) and specialized experience as described above to meet total experience requirements.

The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.

NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.

Preferred Experience: Knowledge of working with clinical providers including OPPEs, On-call schedules, recruiting efforts and HR processes.

Competencies for this position: Attention to Detail Customer Service Data Management Flexibility Oral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping and carrying items such as manuals, documents. etc.

Concentration and sustained performance under prolonged stress is required because of the time factors involved in completion of work assignments within deadlines.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties include but not limited to: Participates in planning future information technology hardware and software requirements for the Service. Develops and submits annual needs assessments to IRM.

Highlight trends and depict results, using presentation graphics and other visuals.

Provides administrative, clinical, and research reports from the database, using available VISTA menu options, File Manager techniques, and PC applications as appropriate.

Monitors progress notes and consults for compliance and completeness.

Planner/Implementer for VISTA applications in accordance with VA Directives, mandates or Clinical Center/Service or Department request. VISTA Equipment Coordinator and Troubleshooter.

Incumbent is responsible for assuring that the service has essential operational components. Handles initial user triage for problems related to software or hardware.

Identifies and implements changes to clinical applications (VISTA/CORE packages) to improve performance or to correct problems which have been encountered.

Responsible for Information Security Awareness including signing off of accounts, appropriate use of Internet and email, pertinent application of the Privacy Act in preserving patient, confidentially by safeguarding the access, verify and electronic signature codes.

Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Medical Management Specialist/PD066850 and PD70870-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized