Medical Assistant- SCHC

Full Job Description

This position is at South County Health Center for all areas in the clinic.

In this position you will affect the productive and efficient operation of assigned clinic or department through timely and attentive administrative support.

The medical assistant obtains and reviews patients complete medical, social and immunization histories and updates the information in the EHR.

The medical assistant rooms patients and obtains needed vital signs and point of care, laboratory testing, notifying the nurse or provider of any abnormalities. Performs age-based screenings.

Prepares for upcoming visits by checking for referral or specialty notes, imaging results, test results and refill needs and needed immunizations.

The medical assistant will safely administer medications and vaccinations under direct provider and nurse supervision. The medical assistant is an integral part of our team.

This position requires strong communication skills and a patient centered approach to care.

Must hold medical assistant certification/registration, CPR and complete required workplace trainings annually and other duties as assigned.

Position Requirements

Experience

• Demonstrated success with clear thinking and ability to reorganize as needed.
• Demonstrated success in working independently, prioritization and problem solving.
• Demonstrated success in organization abilities.
• Demonstrated success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills.
• Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility.
• Demonstrated success in managing difficult customer situations.
• Significant knowledge of medical practices and procedures in a primary care environment.
• Demonstrated success and experience with direct patient services (e.g. phlebotomy) and the proper knowledge and use of medical devices and equipment.

As an employer, St. Louis County cares about the health and well-being of our employees.

In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability.

To learn more County benefits, please visit Competitive Benefits - St. Louis County Website

St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit Public Service Loan Forgiveness | Federal Student Aid

Requirements

Essential Function Examples

Ability to provide exceptional customer service to a diverse population in a demanding work environment.

Ability to perform pre and post visit tasks.

Prepare patients for clinical exam/visit, including the collection of typical patient vital metrics (blood pressure, temperature, height, weight, pain level,

social determinants of health and PHQ2, and other appropriate questionnaires).

Appropriately use basic clinical devices (i. e. pulse oximeter, glucometer etc.)

Provide direct care assistance to provider and coworkers during exams as needed.

Assists with clinical office duties as assigned.

Knowledge and ability to navigate EMR for thorough care documentation.

Ability to properly process and track internal and external referrals to completeness.

Ability to utilize PC in the collection, management, and reporting of patient records.

Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational and safety needs.

Participate in assigned clinical knowledge enhancing and skills review training.

Professional Accountabilities

Achieve Results

Ensure the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed).

Ensure all patients enjoy a positive experience, treated with the care and compassion expected.

Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.

Operational Excellence

Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures.

Relationships

Develop favorable relationships with all patients. Instruct patients and their family members training and /or information related to in-home care as appropriate.

Establish favorable working relationships with all staff members associated with center operations, including office service team, nurses, physicians and related staff.

Stewardship and Professionalism

Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times.

Ensure compliance and attention to all corporate policies and procedures

Marginal Function Examples

Perform other duties as required or assigned.

Qualifications

High school diploma or GED (required)

Equivalent to completion of a one-year training program at an accredited school for Medical Assistants.

Physical/ Environmental

• Occasional lifting of 40 – 50 lbs. and pushing of 5-20 lbs.
• Sitting, standing and walking approximately 80% of the time
• A medium to high level of manual dexterity required
• Bending and reaching approximately 20% of the time
• Normal accessibility and mobility throughout the region required

Additional Information

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above.

The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.

After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire.

Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment.

Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

COVID-19 VACCINATION POLICY: In support of commitment to the health, safety, and wellness of all staff and to be compliant with the Centers for Medicare and Medicaid Services (CMS) Omnibus COVID-19 Health Care Staff Vaccination Rule it is the policy of the Department of Public Health that all newly hired employees are required to provide proof of COVID-19 vaccination.

Acceptable forms of proof include CDC COVID-19 vaccination cards (or legible photo), documentation from a health care provider, electronic health record, or state immunization information system record.

New employees must be fully vaccinated prior to starting service for the Department, and adherence to this policy is a condition of employment.

Full vaccination means having received a Food and Drug Administration (FDA) Emergency Use Authorization (EUA) approved vaccine or vaccine series, consisting of two doses of either of the two-dose vaccines or one dose of the single-dose vaccine.

For moderately or severely immunocompromised individuals, a primary series consists of a 3-dose series of an mRNA COVID-19 vaccine or a single dose of Janssen COVID-19 Vaccine.

Individuals are considered fully vaccinated two weeks after the second dose in a two-dose series, or two weeks after a single-dose vaccine.

At this time, full vaccination does not require a booster shot.

The meaning of “fully vaccinated” is subject to change in accordance with the most recent Centers for Disease Control and Prevention (CDC) guidelines.

For applicants with a CMS clinical contraindication to the vaccine or sincerely held religious beliefs, which prohibit them from receiving a vaccine, you may contact the Department of Public Health Office of Human Resources (DPH HR) during the hiring phase to request an exemption or reasonable accommodation.

Employees granted exemption for medical or religious reasons will be required to wear facial coverings to reduce the risk of transmission to at-risk individuals in DPH facilities and submit to weekly COVID-19 testing.

All prospective employees must read and acknowledge the Policy during the application process.

HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis. We only accept On-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St.

Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation.

Call the Division of Personnel at (314) 615-5429 for more information on this policy.

St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov