Summary

This role involves overseeing employee benefits like health insurance and wellness programs, managing HR systems for records and data, and ensuring everything complies with laws and contracts to help attract and keep good workers at the Alaska Railroad.

It also includes supervising a small team, handling leave programs, and coordinating with vendors and IT.

A good fit would be someone with HR experience in benefits and systems who enjoys detail-oriented work in a unionized environment.

Key Requirements

Experience developing and administering employee benefit programs including health insurance, COBRA, and wellness initiatives
Knowledge of HR laws and regulations such as FMLA, ADA, and HIPAA compliance
Proficiency in managing HR Information Systems (HRIS) and electronic records management
Supervisory experience in HR, including training, performance evaluation, and team coordination
Ability to analyze benefits practices, conduct surveys, and recommend competitive adjustments
Skills in vendor management, contract compliance, and resolving employee benefits issues
Familiarity with union contract negotiations and labor-management relations

Full Job Description

PURPOSE OF POSITION: Develops and administers employee benefit programs, including health and life insurance, COBRA, retiree medical, employee assistance, and wellness program. Ensures the benefits programs are designed, implemented, and administered in a manner that will attract and retain the talent necessary for the achievement of corporate goals. Is responsible for the Human Resources Information System (HRIS). Manages electronic employee records program. Administers family medical leave (FML) program, and coordinates return to work. Responsible for Americans with Disabilities Act program compliance.

	Duties and Responsibilities:
¨	Develops, implements, and administers ARRC benefit plans. Develops policies and procedures for benefits administration and ensures actions comply with union contracts and various laws and regulations. Produces and ensures distribution of related employee communications. Develops requests for proposals and manages vendor compliance with contracts and relationships. Coordinates activities with third-party administrators. Applies policies, advises management and employees on benefits, and coordinates with Legal Department and consulting attorneys on compliance matters. Resolves participant issues related to benefits. Researches and analyzes benefits practices in local and national labor markets, recommending policy and procedures adjustments to ensure a competitive benefits program. Regularly participates in benefits and compensation surveys for benchmarking purposes.
¨	Supervises HR Representative and HR Coordinator. Plans and assigns work, approves leave, resolves complaints, and conducts training. Evaluates and coordinates work and duties assigned to subordinates by other Human Resources managers. Reviews work of subordinates and rates performance.
¨	Manages the electronic employee records system including related workflow process improvements and ensures that ARRC employee records are accurate and up to date. Manages the personnel action process. Develops, implements, and administers corporation personnel policies and procedures related to records management and HRIS data management. Serves as HRIS manager for the personnel system. Assesses needs and develops necessary system edits. Implements across-the-board increases, benefit-related deduction/contribution changes, etc. Maintains personnel and benefit-related systems tables. Develops programs to produce standard and ad hoc reports. Develops and maintains all forms necessary for the personnel records system, as well as benefit plans forms.
¨	Provides support for union contract negotiations, particularly regarding benefit and records issues. Leads labor-management cost containment committees. Interprets and administers labor contracts with respect to a variety of human resource subjects.
¨	Serves as liaison for development of processes, interfaces, reports, etc., with IT; communicates with third-party administrators; identifies Human Resources information technology needs; analyzes available data; performs final audits of Human Resources information produced.
¨	Serves as the Privacy/Security Officer for compliance with HIPAA regulations regarding the confidentiality, security and privacy of ARRC group health plan records; coordinates HIPAA Security Working Group meetings and agendas; coordinates annual HIPAA training initiatives and annual review of HIPAA Privacy and Security policies as well as Notice of Privacy Practices.
¨	Assists the CHRO in the ARRC’s compensation program for represented employees which includes but is not limited to position description maintenance, job evaluation, and salary administration. Makes pay grade recommendations for new non-represented employees.
¨	Administers family medical leave (FML) program in compliance with the Family Medical Leave Act, the Alaska Family Leave Act, ARRC policy, and collective bargaining agreements. Reviews applications, determines eligibility, communicates decisions to employees and managers, tracks usage, maintains required paperwork, and coordinates employee’s return to work. Conducts training for supervisors on FML processes and requirements.
¨	Develops, implements, and evaluates policies, procedures, and standards for the effective administration of a comprehensive Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA) compliance; coordinates and monitors compliance activities.
¨	Oversees the responses to unemployment verification requests. Responds to questionable claims and processes appeals when necessary. Represents the ARRC at Department of Labor hearings.
¨	Serves as a member of the Corporate Pension and 401(k) Committee, the Non-Represented Employee Plans and Healthcare Trust Committee (HCT), and the Benefits Cost Containment Committee. Provides data as needed for the HCT actuaries/consultants. Completes special projects assigned.

FACTOR 1: Knowledge, Skills, and Abilities

Thorough knowledge of employee benefit plans, regulatory guidance and laws, as well as ARRC policies and collective bargaining agreements (CBAs) regarding benefits and pay.

Effectively communicates plan rules and provisions, as well as changes to management and employees. Thorough knowledge of the principles and practices of supervision.

Able to persuade and work cooperatively with all groups. Able to provide training on complex benefit programs to employees and supervisors.

Able to exercise good judgment when dealing with participant problems, complaints, and appeals. Working knowledge of Human Resources Information Systems, and associated processes and reporting.

Must be familiar with the Health Insurance Portability and Accountability Act (HIPAA), the Affordable Care Act (ACA), the Family Medical Leave Act, the Alaska Family Leave Act, the Americans with Disabilities Act, and laws and best practices relating to job classification and compensation systems.

Skilled in using computer applications such as Word and Excel to calculate premiums and service costs, organize data, compose and issue letters and memoranda to audiences at various levels within and outside the ARRC.

FACTOR 2: Analytical Skills and Impact

Develops, evaluates, and implements internal policies, procedures, and operating standards to comply with state and federal rules and regulations and ARRC practices and procedures.

Develops data and trend analyses relating to benefit programs. Able to work on multiple projects simultaneously, and prioritize work efforts.

FACTOR 3: Supervision and Control

Supervises and directs the work of others. Responsible for the successful completion of assigned projects within approved budgetary amounts.

FACTOR 4: Communication

Excellent oral and written communication skills. Ability to effectively address diverse audiences through a variety of media. Ability to deliver difficult and complex information to employees and beneficiaries.

FACTOR 5: Working Conditions

Work is performed in a standard office or indoor environment. Essential functions are regularly performed without exposure to adverse environmental conditions; however, employees may be exposed to minor inconveniences such as occasional heating/cooling, or ventilation problems.

Requirements

Education Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field is required. May substitute related work experience for education requirement on a year-for-year basis.

Work Experience

Five (5) years of professional experience in corporate or public sector employee benefits and records is required. Two (2) years of supervisory experience is required. Experience managing vendor contracts is required.

Preferred Qualifications

Experience working with self-insured health insurance plans in a corporate or public sector environment is preferred. Experience in job classification and compensation administration is preferred. Experience working with JD Edwards Human Capital Management System is preferred.

Qualifications

PLEASE BE SURE TO INCLUDE ANY REQUIRED AND DESIRED QUALIFICATIONS IN YOUR APPLICANT PROFILE AND COVER LETTER.

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full- or part-time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

Additional Information

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Alaska Railroad Human Resources Department
E-Mail: arjobinfo@akrr.com
Mailing Address: P.O. Box 107500, Anchorage, AK 99510-7500
Street Address: 327 West Ship Creek, Anchorage, AK
Fax Number: (907) 265-2542
Alaska Railroad Corporation is an equal opportunity employer

✓ Fresh Listing

Manager, Benefits & Records (Alaska Railroad)

Job Description

Summary

Key Requirements

Full Job Description

Requirements

Qualifications

Additional Information

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