Management and Program Analyst

Full Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As a Management and Program Analyst, you will implement, coordinate, and analyze a variety of workforce management programs, prepare and provide briefings and presentations, and develop and evaluate guidance.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 01/26/2026.

Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.

GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Using a personnel management system to initiate and monitor personnel recruitment, reassignment, promotion, and separation actions in accordance with federal regulations and organizational policies; Providing technical assistance in support of Human Capital Programs, to include position management, classification, and staffing and placement; Coordinating with HR specialists, hiring managers, and other stakeholders to facilitate hiring processes; Providing direct support to management staff in all matters relating to the application of workforce data management systems and programs.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 01/26/2026.

Your resume will be used to determine your qualifications for the position advertised in this announcement.

Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.

Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g.

June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.

This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service. Major Duties:

• Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within the HQFDNS Mission Support Division and is assigned based on the needs of the agency.
• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Serves as a Management and Program Analyst with responsibility for Workforce Management handling all staffing issues including implementing personnel actions via a hiring application for a large organization.
• Monitors, analyzes and reviews comprehensive procedures related to personnel and acts as a liaison for assigned offices.
• Reviews and interprets new or existing guidance, directives, instructions, regulations, and legislation for potential impact on major program objectives, operating policies, work operations and progress, and applies them to various workforce matters.
• Identifies organizational knowledge gaps and provides training to managers and employees on a variety of staffing and workforce management topics.
• Advises employees and managers on workforce management requirements, methods, and procedures. Recommends solutions in resolving workforce management issues which impact the organization.