Loan Closer/Processor 1/2 (PCN 089012)

Full Job Description

This position is open to Alaska Residents only.

The definition for Alaska residency is here - https://doa.alaska.gov/dop/recruitment/alaskaRes

You must meet this requirement to be considered for this position.

This position is based on-site at our Juneau Headquarters, located in the State Office Building in downtown Juneau, Alaska.

Curious about who we are and what we do? We invite you to learn more by visiting our website: https://www.commerce.alaska.gov/web/inv

Want a job that’s more than just paperwork?

At the Division of Investments, we don’t just process loans, we help Alaskans start businesses, supporting commercial fishermen, mariculture businesses & so much more.

Could This Be You?

You will learn how to bring a loan from “approved” to “fully executed” with precision, confidence, and an unwavering commitment to accuracy.

Are you the kind of professional who can turn complex requirements into clean, compliant closings that protect public funds and strengthen Alaska’s economic future?

Our successful candidate will play a critical role in ensuring every loan is closed correctly, efficiently, and in full compliance with state statutes, federal requirements, and Division policies.

Your work will directly support Alaska’s businesses, communities, and industries by ensuring our lending programs operate with integrity and excellence.

Key Responsibilities Include:

• Prepare, review, and finalize loan closing packages across multiple state lending programs
• Coordinate with borrowers, title companies, lenders, attorneys, and internal staff to ensure all closing conditions are satisfied
• Verify collateral documentation, insurance requirements, UCC filings, and legal instruments prior to disbursement
• Safeguard loan fund assets by ensuring every closing meets regulatory, procedural, and documentation standards

Flexibility: This is a flex position, start at Level 1 and grow into Level 2 as you gain experience and skills without having to reapply for a new job!

This is more than a loan processing role; it’s an opportunity to elevate the quality and consistency of Alaska’s public lending programs.

This is YOUR chance to uphold high standards, strengthen statewide economic development, and leave a lasting impact on the communities we serve

A Workplace That Invests in You!

The Division of Investments has an unwavering commitment to exceptional customer service and is exemplified through proactive engagement with our valued customers.

By fostering positive experiences and forging personal connections, we strengthen relationships within our community and across the state.

The Department of Commerce, Community, and Economic Development’s mission is to promote a healthy economy, strong communities, and protect consumers in Alaska.

The mission of the Division of Investments is to promote economic development in Alaska through direct state lending in industries and areas of the state that are under served or to fulfill a public policy goal.

The Division of Investments, Where Purpose Meets Power

Imagine starting your day knowing that every loan package you prepare, every document you verify, and every closing you complete doesn’t just finalize a transaction, it strengthens Alaska’s economy.

At the Division of Investments, your work goes far beyond assembling paperwork. Here, loan closings have public impact. Your attention to detail supports real communities, helps local businesses grow, and drives lending programs that shape Alaska’s economic future.

This isn’t a high-pressure corporate lending floor. This is a mission-driven, team-oriented environment where precision matters because Alaskans depend on it.

Where compliance isn’t just a box to check, it’s a commitment to integrity and stewardship of public funds.

Where your work ripples across one of the most unique and diverse economies in the nation, from remote rural communities to Alaska’s busiest commercial centers.

If you’re ready to bring clarity to complex requirements, ensure every closing is airtight, and make each completed loan count for something bigger, this is your opportunity.

Step into a workplace where collaboration isn’t just encouraged, it’s the foundation of everything we do. The Division of Investments is a close-knit team that values trust, respect, and shared success. Here, you’ll find an environment that is:

• Friendly and Welcoming: From day one, you’re part of a team that supports each other and celebrates achievements together.
• Collaborative and Inclusive: We believe the best ideas come from open dialogue and diverse perspectives. Every voice matters.
• Professional Yet Personable: We maintain high standards of excellence while fostering a relaxed, approachable atmosphere.
• Mission-Driven: Our work has purpose; every task contributes to strengthening Alaska’s economy and serving communities statewide.

This is more than a job! It’s a place where you can build lasting relationships, make meaningful contributions, and enjoy a positive work-life balance.

To be successful in this position a candidate will need the following core competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Requirements

Loan Closer/Processor 1:
High School diploma or the equivalent
AND
Six months of experience performing a variety of office clerical assignments of average difficulty.

Substitution:
Completion of post secondary course work from an accredited institution will substitute for the required experience. (3 semester or 4 quarter hours of college course work is equivalent to 1 month. 150 of class room hours of vocational technical education is equivalent to 1 month of experience).

Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.

Loan Closer/Processor 2:
High School diploma or the equivalent
AND
Six months of experience in lending, banking, real estate, title insurance or a closely related field.
OR
High School diploma or the equivalent
AND
The completion of the training program for Loan Closer/Processors at the Division of Investments will substitute for the education and experience requirements.

Substitution:
College course work in business, finance, economics, public administration or a closely related field will substitute for the required experience on the basis of 1 semester hour or 1.3 quarters hours is equivalent to 1 month.

Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.

Qualifications

At time of application applicant(s) are requested to submit:

• Three (3) most recent performance evaluations (if available) or three (3) professional letters of recommendation.
• Three (3) current professional references, two (2) of which have had supervisory responsibility over you, along with their current day-time phone numbers and email addresses.

At time of interview applicant(s) are requested to submit:

• As this position is responsible for correspondence with variety of state, private and federal agencies, and prepares, and edits legal documents relating to loans, we are requesting two (2) writing samples, at time of interview.
• If using education for purposes to meet the minimum qualifications, please include your university transcripts.

Flexibly Staffed:
This position is flexibly staffed. This vacancy may be filled at either the one (1) or two (2) level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at Level 1, promotion to the Level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.

Salary Information:
Loan Closer/Processor 1 - Range 10, $21.86 Hourly Amount
Loan Closer/Processor 2 - Range 12, $24.62 Hourly Amount

Education:
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time the application is submitted.

Work Experience:
If using work experience in order to meet the minimum qualifications of the position and it is not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

Multiple Vacancies:
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO Statement:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information
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Additional Information