Lifeguard Manager (Pool Manager)

Full Job Description

The City of Norfolk's Department of Parks & Recreation is seeking a Pool Manager responsible for overseeing the safe operation, quality program instruction, patron protection and the emergency response procedures within assigned City of Norfolk Aquatic Facilities. This position is tasked to assist in planning, implementing, and evaluating Aquatic Division programs and daily activities of the facility. Pool Managers also serve on committees for the planning and marketing of events and assist in managing the operations of the facility and provides assistance to employees and supervisor. Additionally, Pool Managers evaluate programs and daily activities of the facility, interact with children, adults, and seniors, while participating and leading training activities in addition to providing informational materials, directing employees, and contributing to the cultural growth of individuals. Finally, pool managers function as a lifeguard at open swims, programs and special events, instructing classes, fitness, developing marketing facilities and program activities and attending workshop and trainings.

Norfolk's Department of Parks & Recreation is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks and Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk's residents.

Requirements

Essential functions include but are not limited to:

• Manages the facility by overseeing and ensuring facility, staff, and public safety, managing facility rentals, planning, organizing, implementing, instructing, evaluating and overseeing aquatic programs and fee based classes for all city-wide events, overseeing facility scheduling and maintenance upkeep, preparing budgets, tracking expenditures, recommending and purchasing equipment and supplies, functioning as a lifeguard at open swims, programs, and special events, instructing American Red Cross \"Learn to Swim\" classes, fitness, and other classes, developing, promoting, and marketing facilities and program activities, writing press releases, and attending training sessions and work shops.
• Provides supervision and information by hiring, supervising, training, scheduling and evaluating staff, supervising volunteers, handling customer concerns and inquiries, and interacting with community meetings and civic leagues as recreation representative.
• Monitors budgets by researching and compiling data, entering and overseeing data entry of budget expenditures and developing the budget for the Aquatics unit.

Qualifications

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Coursework in Recreation/Tourism, Public Safety, Physical Education, or any closely related field preferred.

Two years'/seasons' experience in aquatics industry.

License(s) and/or Certification(s):

• American Red Cross Lifeguarding with CPR AED – PR/First Aid (or equivalent)
• American Red Cross Lifeguard Management (or equivalent)
• American Red Cross Water Safety Instructor (or equivalent)
• Valid Driver’s License

Preferred Certifications:

• Certified Public Swimming Pool Operator or equivalent (required completion within 6 months of employment)
• American Red Cross Lifeguard Instructor
• Water Fitness Instructor

Additional Information

Work Location: Various aquatic facilities within the City of Norfolk

Work Hours: Monday to Sunday; 6:00 a.m. – 9:00 p.m.; not to exceed 40 hours per week; flexible hours will apply including weekends, holidays, and special events