Licensing Services Representative (Tukwila)
State of Washington
FreshPosted Jan 28
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Posted: January 28, 2026 (1 day ago)
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Licensing Specialist (HSC 2) Multiple DOH8819
State of Washington
Dept. of Health
Location
Washington, 98504
Salary
$4,517 - $6,077
per month
Type
Full Time
More Other jobs →Closes
February 5, 2026More State jobs →
Job Description
Summary
This job involves reviewing and approving medical license applications, guiding doctors and physician assistants through state and interstate licensing processes, and providing support via a call center to ensure everything complies with regulations.
It's a hybrid role in a fast-paced environment where you'll handle multiple tasks and interact with professionals.
A good fit would be someone detail-oriented with experience in medical licensing or regulations, strong communication skills, and the ability to manage deadlines effectively.
Key Requirements
- Two or more years of experience consulting or managing licensing for physicians, physician assistants, or anesthesiologist assistants in a medical regulatory agency, OR four or more years of relevant experience (details truncated in posting)
- Strong knowledge of licensing regulations and policies
- Excellent communication skills for guiding applicants and providing technical support
- Sharp attention to detail for reviewing applications and ensuring compliance
- Ability to manage multiple assignments, prioritize deadlines, and work in a fast-paced environment
- Adaptability to handle tight timelines and frequent interactions with high-level professionals
- Experience providing real-time support, such as in a call center setting
Full Job Description
Health Services Specialist 2 (HSC2)
Licensing Specialist
These are hybrid, full-time, and permanent positions.
The WMC is dedicated to patient safety and upholding the integrity of the medical profession through licensing, discipline, rulemaking, and education.
We’re looking for two Licensing Specialists (HSC 2):
A Licensing Specialist focused on application intake, review, and licensing approvals, and assists with license renewals.
It guides applicants through Washington and Interstate Medical Licensing Compact requirements, providing clear, accurate information.
Acting as a technical consultant in the Medical Commission’s call center, the role requires strong knowledge of Commission policies and processes and the ability to communicate them effectively to applicants.
A Compact Licensing Specialist will do much of the same work; however, will mainly focus on guiding applicants through the Physician Assistant Compact (2024) and Interstate Medical Licensure Compact (IMLC), and to help streamline medical licensing for physicians and physician assistants.
These agreements allow eligible providers to obtain licenses more efficiently across multiple states.
Our ideal candidate brings strong knowledge of licensing regulations, sharp attention to detail, and excellent communication skills to assist applicants and uphold Compact requirements.
In this role, you will:
- Guide applicants through the Compact licensing process
- Review and approve licensing applications for compliance
- Provide technical expertise and real-time support in the WMC call center
- Ensure accuracy in licensing information to maintain compliance and prevent legal risks
The work environment is self-motivated and fast-paced, requiring the ability to manage multiple assignments and prioritize deadlines effectively.
Success is driven by established performance measures, with a strong emphasis on quality and metrics evaluation.
The role involves frequent interaction with high-level professionals, requiring excellent communication skills.
Team members must be adaptable, able to handle tight timelines, and manage workloads efficiently to meet the needs of both the unit and customers.
Location and Flexibility
Enjoy the flexibility of our hybrid work environment, where you can balance working from home and collaborating in the office. It is anticipated that you’ll be expected at the DOH facility located in Tumwater WA, for work activities 1-2 weekly, depending on workload.
REQUIRED QUALIFICATIONS
We value all relevant experience (paid or unpaid) and encourage applicants from all backgrounds. You must meet at least ONE of the options provided and any additional criteria listed.
Experience may have been gained through paid or unpaid activities. While “Preferred Experience” is not required, these skills or experiences can help you stand out as a candidate.
Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.
Option 1: Two (2) or more years of experience consulting or managing licensing physicians, physician assistants, or anesthesiologist assistants for a medical regulatory agency.
OR
Option 2: Four (4) or more years of experience consulting or managing licensing in a healthcare credentialing in a hospital, insurance agency, or healthcare administration setting.
Additional Required Knowledge, Skills, Abilities, and Experience:
- Experience will include practical skills in Adobe PDF and MS Word for document creation and formatting, MS Excel for spreadsheet tasks, and company-specific database management, and Microsoft Outlook or similar email systems for electronic correspondence and scheduling.
- Two (2) or more years of experience in a fast-paced production environment requiring tight timelines, fluent understanding of processes, and reprioritizing workload to meet unit and customer needs.
- One (1) or more years of experience contributing to the development of processes and procedures related to health professional licensing or credentialing.
- One (1) or more years of experience preparing correspondence and answering telephones daily, which includes high-level professional interaction with customers and partners with varied levels of involvement, understanding, and commitment.
Preferred/Desired Knowledge, Skills, Abilities, and Experience:
- Customer service experience that includes resolving problems and responding to inquiries regarding policies, procedures, and services.
- Project support experience that includes managing tasks, directing others, and reporting progress to project managers.
- Electronic communications and calendar programs, such as Outlook to compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings.
- Electronic database system to update and/or maintain records in a paperless work environment.
- Accessing and searching the internet or databases to research licensee data, and historical information, and download relevant materials.
- Experience providing technical assistance or website navigation.
We are the Washington Medical Commission (WMC)
At the WMC, we focus on the delivery of safe medical care by licensees with our efforts focusing on quality care and increasing patient access.
The WMC is a full-scope regulatory organization with units covering licensing, investigations, legal service, compliance, data analytics, communications, and policy.
The 64 WMC staff work primarily remotely and range from administrative staff to clinically trained investigators.
Working with the Washington State Department of Health (DOH)
We're nearly 2,000 professionals across Washington working together to protect and improve community health.
Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience.
At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We’re passionate people who are driven to make a difference in public health.
To learn more about the DOH please visit doh.wa.gov and connect with us on LinkedIn, Facebook, and our blog, Public Health Connections.
Benefits and Lifestyle
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health.
Working Conditions:
A comprehensive background check will be conducted after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
I am prepared, with or without accommodations, to do the following:
- Commit to a full-time 40-hour workweek schedule (flexible work schedule requests must be approved supervisor).
- Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
- Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
- Move or transport boxes of files weighing up to 30 pounds.
- Perform my job duties either remotely from home or in-person at the designated DOH site location.
- Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state.
- Engage in emergency response exercises and high-priority assignments as assigned during emergency events.
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APPLICATION DIRECTIONS:
To apply, click "Apply" and complete the application. Attach your resume, and cover letter.
In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Please do not include private information such as social security number or year of birth.
Do attach the following:
- Resume
- Cover letter
- DD-214 (if applicable)
Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application.
Please remove or cover any personally identifiable data such as social security numbers and birth year
Do not include or attach the following – these documents or details will not be reviewed:
- REMOVE personal photos – do not submit any documents containing personal photos.
- Transcripts (unless specifically requested in the Application Directions)
- Certifications or Diplomas
- Projects or Portfolios
- Letters of Recommendation
Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal opportunity employer.
We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at employment@doh.wa.gov and reference the assigned “DOH8819” recruitment number.
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
Additional Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
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