Lead Transportation Assistant

Full Job Description

The Lead Transportation Assistant is organizationally aligned within Medical Administration Service.

They are responsible for assisting the MAS Supervisor of Beneficiary Travel in overseeing the daily activities of clerical staff who perform in a team-oriented, customer-driven, professional environment to develop new models of care that emphasize prevention, improve access and coordination of care.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/03/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience GS-05: You must have one year of specialized experience, equivalent to at least the GS-04 level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled.

Specialized experience includes: Operating computer automation programs and internet/intranet resources, such as MS Office products, Veterans Health Information Systems and Technology Architecture (VistaA) email, Computerized Patient Record System (CPRS) and MapQuest, to access information for services offered to determine mileage for calculating mileage between patient residence and nearest medical facility; AND Composing correspondence using proper English grammar, spelling and punctuation to send to stakeholders.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above High School.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond.

Specialized Experience GS-06: You must have one year of specialized experience, equivalent to at least the GS-05 level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled.

Specialized experience includes: one year of specialized experience, equivalent to at least the GS-05 level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled.

Specialized experience includes: applying extensive transportation regulations, methods, and practices to perform a wide variety of interrelated or nonstandard transportation support assignments and resolve a wide range of problems; using automated systems to organize and maintain documentation and records supporting beneficiary travel reimbursements and vendor payments; AND extracting information and mileage from online map services and interpret contracts for transportation services.

You will be rated on the following Competencies for this position: Administration and Management Problem Solving Communication Decision Making Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: he work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The Lead Distributes workloads equitably among the clerks, check status of work and makes necessary adjustments.

The lead keeps the Supervisory staff aware of any backlogs or unusual problems and routinely provides reports of work accomplishment and productivity to the supervisor.

Assist the Beneficiary Travel Supervisor with correctly determining with of several fund control points to utilize, obligation fund, maintaining manual and electronic accounting records, preforming regular reconciliations, and adjusting account balances.

Investigates authorizations, orders and/or utilizes the computerized patient record system (CCRS)to review medical record, forward for supervisory approval and, submits all document for payment utilizing appropriate control points for reference.

Responsible for explaining regulate guidelines to beneficiaries for submitting and unauthorized ambulance claims to the VA Medical Center for consideration of payment.

The lead Transportation Assistant assists with the arrangement for all modes of transportation via air ambulance , commercial air, taxi, ambulance, bus, and/or contracted transport services.

Liaises with counterparts at several VA medical centers to arrange commercial and air ambulance transportation of organ transplant patients.

Reviews request for reimbursement of travel costs for assuring compliance with regulations and procedures completeness, accuracy, internal consistency, and agreement with basic authorization.

Reconciles Vouchers Against Authorizations for accuracy prior to preparing certification of payment.

Instruct employees in specific tasks and job techniques and make available written instructions, reference materials and supplies.

Give on the job training to new employees in accordance with established procedures and practices.

Work Schedule: Monday - Friday, 7:30 am - 4:00 pm or 8:00 am - 4:30 pm Virtual: This is not a virtual position.

Position Description/PD#: Lead Transportation Assistant/PD03929O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required