Lead Store Associate

Full Job Description

About the Position: This position is located at a commissary store within the Defense Commissary Agency (DeCA) system.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

30 Percent or More Disabled Veterans Current Defense Commissary Agency (DeCA) employees Current Department of Army Civilian Employees Applying to OCONUS Positions Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Excepted Service Overseas Family Member Appointment Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education/experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service providing store operations services that include: operating computer equipment and electronic checkout systems, recordkeeping and report preparation, and providing guidance and advice to other store associates.

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Accountability Attention to Detail Customer Service Leadership Major Duties:

• Distribute and balance workload among employees, monitor status and progress of work, and make day-to-day adjustments.
• Instruct employees in specific tasks and job techniques and assists with problems.
• Answer questions on procedures, policies, directives.
• Check work in progress or upon completion to ensure procedures are followed.
• Conduct on-the-job training covering all aspects of the work performed in the various functional retail areas of the store.
• Provide instruction on the proper use and care of equipment, safety rules and sanitary requirements.
• Maintain records of work accomplishments and time expended and prepare production reports as required.
• Based on workload requirements and staffing levels, perform work in any area of the commissary.