Lead Prosthetic Clerk

Full Job Description

The Primary Purpose of the Position is: To obtain or provide the administrative functions for the Prosthetic and Sensory Aids Service.

The incumbent will perform a variety of lead duties in support of the Service to include office management functions, budget and finance, office/ clinical support service, clinical/ program analysis, document control, determining eligibility, preparing requisitions, and purchasing items.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

This position responsibilities will be primarily in the warehouse assisting with receiving Prosthetic devices and handling field requests for vendors for pick and delivery.

Duties may include but are not limited to: Ensure that the organizations strategic plan, mission, vision and values are communicated to the team and integrated into the teams strategies, goals, objectives, work plans and work products and services.

Articulate and communicate to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.

Coach the team in the selection and application of appropriate problem-solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual members in identifying the parameters of a viable solution.

Lead the team in: identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product.

Train or arrange for the training of team members in methods and techniques of team building and working in teams to accomplish tasks or projects, and provide or arrange for specific administrative or technical training necessary for accomplishment of individual and team tasks.

Incumbent provides administrative support to the Chief of PSAS, Assistant Chief of PSAS, Prosthetic Representatives (including Supervisory Reps) and support staff.

Work is under the direct administrative supervision of the Assistant Chief.

Implements procedures and system for the handling and receiving Prosthetic items in the warehouse and document the electronic equipment of patients.

Screens incoming correspondence and determines items that are of a routine nature.

Prepares and types a variety of material from rough draft or clean copy ensuring proper format and grammatical accuracy. Maintains time and attendance records for PSAS personnel.

Takes care of routine matters, internal procedures, and current work status. Refers other inquiries to appropriate personnel.

Personally responds to routine and non-technical requests for information such as status reports, suspense dates for matters requiring compliance and similar information readily available from the files.

The incumbent communicates with local vendors and Prosthetic staff to expedite processing of consults/order for service delivery.

They will restock Prosthetic clinical areas with devices and equipment to ensure consistent workflow and Veteran care management.

They will issue items from Prosthetic Stock and post to the veteran's Prosthetic Record

by using the Suspense record in the VistA system. The incumbent answers phone calls and assists the Inventory Manager with locating and itemizing inventory received and delivered.

Reviews consults for eligibility and acts as needed. Forward consults to other clinics as appropriate.

Sorts and distributes printed consults to the appropriate purchasing agents for items that must be ordered (non-stock or out of stock items).

The incumbent will prioritize mailing out Prosthetic items need for continuum of care. Assists with the Prosthetic specialty programs as needed.

Posts items issued from CBOC's including Tyler, Garland, Ft. Worth and Bonham and any items issued during CPAP Clinic. Work Schedule: 8:00am - 4:30pm Virtual: This is not a virtual position.

Position Description/PD#: Lead Prosthetic Clerk/PD549-9502A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized