Medical Support Assistant (Advanced)
Veterans Health Administration
Posted: February 18, 2026 (2 days ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
Detroit, Michigan
Salary
$58,103 - $75,535
per year
Type
Full-Time
More Healthcare & Medical jobs →Closes
Base salary range: $41,966 - $54,557
Typical requirements: 1 year specialized experience at GS-6. Bachelor's degree with superior academic achievement or 1 year graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading phlebotomy services and lab operations at a VA medical center in Detroit, including drawing blood from patients in various settings, managing daily tasks with little oversight, and training other staff on specimen handling.
It's a supervisory role focused on supporting healthcare for veterans through accurate lab work.
A good fit would be someone with hands-on lab experience, strong organizational skills, and a passion for patient care in a medical environment.
The Lead Medical Technician, serving in Pathology and Laboratory Medicine Services at John D.
Dingell VA Medical Center, provides phlebotomy support for inpatients, outpatients, CBOC Clinics, Domicile, and in-patient Nursing home facilities.
The role requires independent judgment with minimal supervision, planning work assignments, managing daily lab activities, and providing phlebotomy and specimen processing training and education for laboratory and healthcare professionals.
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C.7403(f). Education.
Candidates must meet the applicable educational requirements for certification.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to: performing technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic, and blood banking) and preparing reports of findings, or technical support work in a closely related field such as biological laboratory technician work that required application of the methods and techniques for the position to be filled.
OR, Education: Applicants may substitute education for the required experience.
If you are using education to qualify, you need to submit a transcript based on education for this grade level you must have successfully completed one full year of graduate education that is directly related to the work of this position.
One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study.
If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one-year of full-time study requirement.
Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.
OR, Combination: Applicants may also combine education and experience to qualify at this level.
You must have an combination of specialized experience and education beyond graduate education as described that demonstrates your ability to perform the duties of this position.
You will be rated on the following Competencies for this position: Specimen Collection - Uses proper specimen collection techniques (phlebotomy/venipuncture, finger sticks, urine, sputum, tissue, etc.); selects appropriate site for sample collection to minimize patient discomfort; uses correct containers and labels; monitors patients for adverse reactions.
Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.
Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations.
Committed to quality services.
Education and Training - Knowledge of the concepts, principles, and theories of instructional methods such as teaching, training, research, making presentations, lecturing, and testing.
Managing Human Resources - Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Must possess one of the appropriate certifications as an MLT granted by the following organizations.
(a) American Society of Clinical Pathology (ASCP) i ASCP, Board of Certification. OR ii ASCP, Board of Registry. (b) American Medical Technologists. OR (c) American Association of Bioanalysts.
(2) Exception.
Non-certified applicants who otherwise meet the eligibility requirements for certification may receive a temporary appointment up to the full performance level not to exceed two years as a graduate MLT under the authority of 38 U.S.C.
§ 7405(c)(2) without the option to extend. Note: A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work requires some physical exertion, such as regular and recurring standing, walking, bending, or lifting up to 40 pounds.
In many situations, the duration of the activity contributes to the arduous nature of the job.
There may be special requirements for agility or dexterity such as exceptional hand/eye coordination or good color vision.
The work involves regular and recurring risks or discomforts associated with working in a clinical laboratory which require special safety techniques and universal precautions.
Employees are required to use protective clothing or gear. Work areas must be maintained in a clean and organized fashion.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major Duties:
The Medical Technician performs both routine and specialized testing in chemistry, hematology, coagulation, urinalysis, microbiology, and serology in support of a medical laboratory.
Major duties and responsibilities will include: Perform advanced phlebotomy services.
Performs blood collection using a variety of phlebotomy techniques including vacutainer systems, syringe, butterfly, and/or capillary finger sticks.
Collects blood specimens, using correct container and order of draw. Collects urine specimens and cultures in a manner that preserves the integrity of sample.
Collects specimens using proper patient identification and specimen labeling.
Receiving, collecting, sorting, recording, storing and/or shipping clinical laboratory specimens so that appropriate testing/diagnostic procedures can be performed.
Obtaining additional data or information from healthcare providers as needed. Performs computerized accessioning of patient specimens.
Uses a computer to retrieve laboratory test information Maintaining the laboratory and equipment in a clean and safe condition. Monitoring specimens, equipment, and laboratory for acceptability.
Ensuring that sufficient supply are available at all times.
Monitors the status and progress of work and makes day-to- day adjustments in accordance with established work assignment protocols and priorities of the work area.
Ensure all levels of supplies are adequate - Inventory. Distributes and balances workload and tasks among employees in accordance with established workflow and/or job specialization.
Constructs daily task assignment schedules and edits the schedule according to workload fluctuations, scheduled and unscheduled leave. Organizes work and set priorities to meet deadlines.
Act as a liaison to other departments and represents the laboratory in meetings. Recommending changes in procedure to improve efficiency, accurately, and safety.
Establishing inventory and equipment maintenance requirements and maintaining appropriate inventories and maintenance schedules.
Assisting in training personnel and/or students in laboratory procedures and laboratory safety.
Functioning as a point of contact for implementation of safety regulations and safe working conditions and is accountable to the supervisory to report conditions and progress on eliminating discrepancies.
Accepting/documenting incoming patient specimens using the designated computer system.
Processing specimens and selecting appropriate procedures based on knowledge of the type of specimens, patient information, and laboratory resources.
Reporting all specimen problems according to established guidelines. Work with supervisor to arrive at solutions that minimizes organizational disruptions on any job-related issues.
Functions as a reliable, dependable leader to effectively and efficiently accomplish the goal of the work unit.
Readily accepts additional responsibilities during brief periods where immediate supervisor is away from the work site. Covers for supervisor for short periods of time.
Participating in quality assurance activities. Answer questions and solve problems exercising independent judgment, as they arise from the phlebotomist.
Adheres to all universal precautions, infection control, and safety regulations associated with Phlebotomy. Ensures HIPPA, OSHA, CAP and all other regulatory agencies standards are being met.
Performing related duties as required. Work Schedule: Monday-Friday, 8:00 AM - 4:30 PM. Rotating weekends and holidays, 6:00 AM - 2:30 PM. Virtual: This is not a virtual position.
Position Description/PD#: Lead Medical Technician/PD937910 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
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