Lead Medical Records Technician (ROI)

Full Job Description

This position is located in the Health Information Management (HIM) Section of the Patient Administration Department at the Captain James A.

Lovell Federal Health Care Center (FHCC) in North Chicago, IL.

The MRT (ROI) reviews and processes requests for patient protected health information (PHI) provides direct customer service to the Veteran (or third party).

An MRT (ROI) must possess expertise in all applicable Federal laws, rules, and regulations regarding release of health information Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency.

MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f). Experience and Education. Experience.

One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.

Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work. OR Education.

An associate's degree from an accredited college or university recognized by the U.S.

Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).

Transcripts Required. OR Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.

The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.

Transcripts Required.

Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S.

Maritime Service under close medical and professional supervision.

The training program may be substituted on a month- 3 for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.

Transcripts Required. Grandfathering Provision.

All persons employed in VHA as a MRT (ROI) on the effective date of this qualification standard are considered to have met all qualification requirements for the grade held, including positive education and licensure/certification/ registration that are part of the basic requirements of the occupation.

Employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that does not require a licensure/certification/ registration may be reassigned, promoted, or demoted within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions.

Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard.

Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Lead Medical Records Technician (ROI), GS-07 Experience: One year of creditable experience equivalent to the next lower grade level (GS-06).

AND Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to work with a team to provide technical guidance, plan, organize, and coordinate activities of release of information to effectively complete job assignments (i.e., distributing workload, monitoring the status and progress of work, monitoring accuracy of work, and ensuring required timelines are met.) Knowledge of the laws and regulations related to the authorization and disclosure of health information.

Ability to effectively communicate, both orally and in writing, to meet program objectives. Ability to prepare reports in various formats and present data to various organizational levels.

Ability to provide or coordinate staff development and training. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-07. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service. Major Duties:

The Lead MRT (ROI) position includes the following duties: Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.

Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels. Provides guidance and technical direction necessary for accomplishing the work of the unit or team.

Serves as work leader, assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees.

Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service.

Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution.

Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products.

Ensures team members participate in both short-term and long-term planning stages of team projects.

Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives.

Trains team members in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives.

Provides expert advice on specific tasks, procedures, and policies. Makes written instructions, reference materials, and relevant background material available.

Obtains needed information on decisions from the supervisor on major issues and problems that arise.

Monitors the status and progress of work and makes adjustments in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems that arise.

Maintains records of work accomplishments. Checks work in progress to see that supervisor's instructions have been met.

Instructs employees in specific tasks and job techniques Resolves simple informal complaints of employees and refers more serious matters to the supervisor.

Makes recommendations to supervisor as requested concerning promotions, reassignments, recognition of performance and personnel needs..

Work Schedule: Monday - Friday, 7:30 am - 4:00 pm Telework: Available Virtual: This is not a virtual position.

Functional Statement #: 06069F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized