Medical Support Assistant
Veterans Health Administration
Posted: February 18, 2026 (0 days ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
Dallas, Texas
Salary
$73,892 - $96,055
per year
Type
Full-Time
More Healthcare & Medical jobs →Closes
Base salary range: $56,527 - $73,486
Typical requirements: 1 year specialized experience at GS-9. Advanced degree or significant experience.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team of paramedics and EMTs to provide emergency medical care and safe transportation for patients, especially veterans, in out-of-hospital settings.
It requires hands-on skills in assessing patients, administering treatments, and coordinating team efforts during urgent situations.
A good fit would be an experienced paramedic with leadership abilities, strong medical knowledge, and a commitment to high-quality patient care in a fast-paced environment.
This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until 02/17/2027. Qualified applicants will be considered and referred as vacancies become available.
The initial cut-off date for referral of eligible applications will be 02/27/2026, with subsequent cut-off dates on the 1st of each month.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/17/2027.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-10 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Condition of Employment: Active NREMT or obtained within 18 months of being hired. English Language Proficiency Requirement: In accordance with 38 U.S.C.
7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
You must be proficient in basic written and spoken English in order to perform the duties of this position.
~AND~ SELECTIVE PLACEMENT FACTOR (SCREEN-OUT) - FOUR Selective Placement Factors (SPF) have been identified for this position.
Selective Placement Factors (SPF) are a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration.
Must possess a valid/current state issued license/certification for eligibility for employment (Paramedic). Must possess and maintain current Basic Life Support Provider (BLS) Certification.
(CERTIFICATIONS REQUIRED to receive credit for further consideration). Must possess and maintain Advanced Cardiac Life Support Provider Certification.
(CERTIFICATIONS REQUIRED to receive credit for further consideration). Possess a valid and unrestricted state driver's license. (Please DO NOT provide driver's license.
We may not accept pictures. This requirement will be verified during interview).
In addition to the English Language Proficiency and Selective Placement Factor above, to qualify for this position at the GS-10 grade level, you must meet one of the following: SPECIALIZED EXPERIENCE: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the Medical Care Transportation Technician- Lead Paramedic.
Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists.
Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.
Specialized experience includes: leading paramedics and emergency medical technicians (EMT), providing or arranges for employee training; applying skill of body systems (e.g., skeletal, muscular, nervous, respiratory, circulatory) to conduct patient assessments and provide out-of-hospital emergency patient medical care, handling and stabilizing for transport; calculating patient medication doses considering various factors such as potential interaction with other medications, patient weight, and method of delivery.
operating emergency vehicles and a variety of emergency/medical equipment, tools, supplies, and communication/radio equipment.
-OR- SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Successfully completed two and a half (2.5) years of Graduate education is creditable only in those instances where it is directly related to the work of the position.
-OR- COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed Graduate education (in excess of a Master's degree) combined with specialized experience described above are also qualifying.
Physical Requirements and Work Environment: This position involves extended periods of heavy moving and lifting of patients in a variety of situations.
Generally, the work requires recurring bending, lifting, stooping, stretching, and positioning of patients, frequently under adverse conditions or in confined areas.
May be required to spend prolonged periods in protective breathing apparatus and protective closing during chemical, nuclear, biological, or hazardous materials incidents/exercises.
Employee may be exposes to infection and contagious diseases, and may involve exposure to patients who are intoxicated, under the influence of drugs, or mentally unstable resulting in belligerent and sometimes violent behavior.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major Duties:
The primary purpose of this Lead Medical Care Transpiration Technician - Lead Paramedic position is to perform the technical duties as a Paramedic (Basic and Advanced Life Support) and Lead other paramedics and Emergency Medical Technicians (EMT).
Duties will include, but may not be limited to the following: Identifies, distributes, and balances the workload and tasks among Paramedical and EMTs; makes adjustments to ensure timely accomplishment of assignments.
Reviews the work of subordinates to assure priorities, methods, deadlines and quality have been met; amends/corrects work performance not meeting standards. Trains or arranges for training of staff.
Assists in scheduling staff assuring sufficient coverage to meet the needs of ambulance services; reviews leave/scheduling changes; and resolves simple, informal, complaints and refers significant issues/problems/personnel needs to the supervisor.
Serves as coach/facilitator and reports daily job performance, progress, and training needs to supervisor.
Provides oversight and coordination of process improvement initiatives, assures teamwork, and addresses customer issues; facilitates communication among patients, their families, and ambulance service to resolve concerns and complaints.
In addition to the above Lead duties, performs all duties and responsibilities of a Paramedic which includes: responds to accidents and other emergencies involving injury, illness, life threatening situations; patient triage and take/record patient vital signs; conducts complete assessment of patient's condition, obtains patient history; makes independent preliminary patient assessments and if and how the patient can be moved and to which facility to transport patient to; administers Basic and Advanced Life Support Care, responds to and monitors cardiac and defibrillation; provides fluid resuscitation by IV and manages trauma injuries, bleeding, and post-traumatic shock.
Operates various emergency vehicles and emergency/medical equipment, tools and supplies which may include ambulance, extrication tools, blood pressure cuff, cardiac monitor, glucose monitor, defibrillator, endotracheal tube, external pacing device, 1-lead EKG airway equipment, intravenous pump, oxygen terminal, pulse oximetry monitor, CPAP, auto-ventilator, medical supplies, radio communications equipment.
Ambulance Interpretive Guidelines involve: Airway Obstruction and Respiratory Arrest; Cardiac Arrest; Mechanical Breathing Aids; Bleeding and Shock; Fractures of Torso and Extremities; Head, Face, Neck and Spine Injuries; Eye, Chest, Abdomen, and Genitalia; Childbirth; Miscellaneous Medical Emergencies; Environmental Emergencies.
Operates emergency transport vehicles, uses telephone and radio communications equipment and systems, selects most efficient route to and from sites taking into consideration traffic patterns, adverse weather conditions, and health facility locations.
Reads highway maps, program GPS devices, and follows instructions.
Decontaminates the vehicle and assures vehicle is ready for the next run by replacing supplies and medical equipment and performs safety inspections and operator maintenance.
Performs other duties as necessary.
Work Schedule: Paramedics work rotating shifts, including holidays, and are subject to occasional recall to maintain adequate coverage of the Emergency Department and ambulance service 24 hours a day, 7 days a week.
Mandatory overtime may be required due to run times that may extend beyond normal scheduled work hours. Virtual: This is not a virtual position.
Position Description/PD#: Lead Medical Care Transportation - Lead Paramedic/PD99771S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
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