Lead Health Technician (Ophthalmologist)

Full Job Description

Ophthalmology Technicians in the Veterans Health Administration (VHA) support Ophthalmologists in diagnosis, treatment, prevention, follow-up care and patient counseling.

At the GS-9 Lead Level, the Health Technician (Ophthalmology) performs duties and carries additional responsibilities that involve the oversight of specific services within the ophthalmology clinic.

This position will be located at the VA Clinic in Greenville, North Carolina.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: Citizenship: Citizen of the United States.

(Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.) English Language Proficiency: Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C.

7402(d) and 38 U.S.C. 7407(d). Experience and Education: Experience: One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician.

OR; Education: Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree.

OR; Experience/Education Combination: Six months of experience in the health care field; and one year above high school; or Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S.

Armed Forces; or Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.

Certification: All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).

The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology).May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Minimal Qualification for Lead Health Technician (Ophthalmology) GS-9: Experience: One year of experience equivalent to the GS-8 grade level.

Demonstrated Knowledge, Skills, and Abilities (KSAs): In addition to the experience expected of the GS-8 level, the following KSAs are expected at the GS-9 Lead Technician assignment: Ability to work with a team to provide technical guidance, plan, organize, and coordinate activities of a Health Technician (Ophthalmology) to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work, etc.; Ability to communicate effectively in order to meet program objectives.

This may include preparing reports in various formats and presenting data to various organizational levels; Ability to assist in Health Technician (Ophthalmology) development, outcome management, and strategic planning; Ability to act as liaison between Health Technicians (Ophthalmology) to resolve informal employee complaints and concerns.

Assignment.

For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

The Lead Health Technician (Ophthalmology) carries additional responsibilities that involve the oversight of specific services within the ophthalmology clinic.

The Lead Health Technician (Ophthalmology) may assist with technician oversight duties including: making work assignments, monitoring work flow, providing input on performance, resolving daily workplace issues, and maintaining efficient flow of patient care.

They may provide training to eye care staff, students and/or trainees; and may provide input into special advancements, promotions, and disciplinary actions.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: See VA Directive and Handbook 5019. Major Duties:

The Lead Health Technician (Ophthalmology) performs difficult ophthalmic technical duties with considerable latitude for the exercise of independent judgment.

The higher-level duties consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard and be performed by the incumbent at least 25% of the time.

The Lead Health Technician (Ophthalmology) at the GS-9 assignment carries additional responsibilities that involve the oversight of specific services within the ophthalmology clinic.

Duties include but not limited to: Making work assignments, Monitoring work flow, Providing input on performance, Resolving daily workplace issues, and maintaining efficient flow of patient care.

May provide training to eye care staff, students and/or trainees; May provide input into special advancements, promotions, and disciplinary actions. Performs other duties as assigned.

Work Schedule: Monday - Friday; 8:00 - 4:30 Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized