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Jury Assistant
U.S. Courts
Judicial Branch
Location
Salary
$45,102 - $73,368
per year
Type
Closes
February 9, 2026
Job Description
Summary
The Jury Assistant role in the U.S.
Courts involves helping manage the jury selection process by handling paperwork, answering questions from potential jurors, and supporting court operations to ensure fair and efficient jury service.
It includes tasks like processing forms, coordinating orientations, and using computer systems to track information.
A good fit would be someone with strong customer service skills, comfort speaking to groups, and experience in administrative work, especially in a public-facing environment.
Key Requirements
- High school diploma or equivalent (Bachelor's degree preferred)
- Customer service experience with significant public contact and personal interaction
- Ability to manage a high volume of telephone calls and emails
- Experience inputting and extracting information from database applications
- Ability to speak publicly in front of large groups
- Prior court experience preferred
- Strong judgment, ability to follow policies, and work independently or in a team
Full Job Description
This position is located within the Jury Department in Chicago, Illinois, and reports to the Jury Data Quality Analyst.
The Jury Assistant performs administrative and customer service work to assist and prepare qualified jurors for jury selection, in accordance with approved internal controls, procedures, and rules.
This position ensures efficient and fair operations related to the selection, qualification, summoning, orientation, management, and payment of jurors for petit and grand juries.
Qualified applicants must have customer service experience involving significant public contact and personal interaction, experience managing a heavy call volume, and the ability to speak publicly in front of a large group.
The incumbent must also possess the ability to provide assistance and support to higher-level positions and experience inputting and extracting information from database applications.
Additionally, the successful applicant must have the ability to exercise sound judgment, follow administrative directives and other policies, and work independently and as part of a team depending on what the situation requires.
A high school diploma or equivalent is required. A Bachelor's degree is preferred. Experience inputting and extracting information from database applications is also preferred.
Preference will be given to applicants with prior court experience. Major Duties:
POSITION DUTIES AND RESPONSIBILITIES: Perform duties relating to the preparation and mailing of juror qualification materials.
Assist in the receipt, processing, and sorting of qualification questionnaires. File, sort, and process juror qualification summonses, and process incoming jury mail.
Assist with the coordination of jury panels for judges on empanelment day, including monitoring and recording juror attendance, and assisting with juror orientations.
Prepare and mail summons notices and forms and prepare attendance certificates on behalf of jurors. Process returned summons (including data entry and preparing excusal letters).
Operate the Court's Jury Management System (JMS) and e-juror component of JMS and other automated systems.
Answer a high volume of telephone calls and emails from prospective jurors seeking guidance about their service to the Court. Greet jurors and welcome them to the Court.
Assist potential jurors with the check in process, daily parking validation and answer questions.
Assist with completing follow-up procedures to prospective jurors with incomplete questionnaires, and persons failing to return their questionnaires. Perform other duties as assigned.
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