Equal Opportunity Investigator
Equal Employment Opportunity Commission
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Posted: March 27, 2026 (1 day ago)
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IU Investigator - 60007378
State of South Carolina
Department of Children's Advocacy
Location
South Carolina, 29201
Salary
$45,300 - $77,000
per year
Type
Full-Time
More Other jobs →Closes
April 7, 2026
Job Description
Summary
This job involves handling complaints about services provided to children by various South Carolina state agencies, including reviewing and investigating issues to ensure kids' safety and well-being, especially in child welfare and juvenile justice systems.
The role requires answering calls, communicating with people involved, and following strict policies while working under supervision.
It's a good fit for someone with investigative experience who is dependable, professional, and passionate about protecting children.
Key Requirements
- Bachelor's Degree
- Professional experience as an investigator
- Ability to work independently and collaboratively
- Strong communication and interpersonal skills
- Adherence to agency policies, state/federal laws, and confidentiality
- Participation in training and development
- Professional representation of the agency
Full Job Description
Are you an experienced professional looking for new opportunities to further your career? The South Carolina Department of Children's Advocacy is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.
***ACCEPTING ONLY INTERNAL APPLICANTS***
Under direct supervision by the Agency Director or designee, the employee will be responsible for accepting, referring, monitoring, and investigating complaints submitted against Office of Intellectual and Developmental Disabilities, Department of Public Health, Department of Health and Human Services, Department of Juvenile Justice, Office of Mental Health, Department of Social Services, SC Governor's School for Agriculture at John de la Howe, School for the Deaf and Blind, and Wil Lou Gray Opportunity School in an effort to ensure that children under the care of a state agency particularly children served by the child welfare or juvenile justice systems, receive timely, safe, and effective services and to safeguard the health, safety, and well-being of all children receiving services.
Employee will be guided by the Agency's intake and investigative policy and procedure and must be capable of working independently and collaboratively with other people and agencies in a respectful and professional manner.
Responsibilities of the IU Investigator:
Employee will be guided by the Agency's intake and investigative policy and procedure and must be capable of working independently and collaboratively with other people and agencies in a respectful and professional manner.
Responsibilities of the IU Investigator:
- Answer phone and receive electronic complaints submitted by complainants regarding the delivery of services to children by Office of Intellectual and Developmental Disabilities, Department of Public Health, Department of Health and Human Services, Department of Juvenile Justice, Office of Mental Health, Department of Social Services, SC Governor's School for Agriculture at John de la Howe, School for the Deaf and Blind, and Wil Lou Gray Opportunity School.
- Review, monitor and/or investigate complaints submitted to DCA regarding the delivery of services to children by Office of Intellectual and Developmental Disabilities, Department of Public Health, Department of Health and Human Services, Department of Juvenile Justice, Office of Mental Health, Department of Social Services, SC Governor's School for Agriculture at John de la Howe, School for the Deaf and Blind, and Wil Lou Gray Opportunity School.
- Effectively communicate and interact with complainants, DCA staff, and external staff to fulfil the mission of DCA and to represent DCA in a professional manner.
- Participate in training and development opportunities to enhance the delivery of services by the System Improvement Division; strictly adhere to all agency and division policies and applicable state and federal laws, including but not limited to confidentiality, conflicts of interest, mandatory reporting, job functions, and other operational requirements; and consistently engage in best practices related to intakes and investigations.
- Performs other related duties as required or directed by the IU Program Supervisor, IU Director, System Improvement Director, General Counsel, or State Child Advocate.
Requirements
Bachelor's Degree and professional experience as an investigator.Additional requirements:
Position may require overnight travel.Position may require employee to work evenings and weekends.Position requires routine driver duties.Position requires frequent stooping and/or bending.Position may be required to report to work during emergency situations.This job will require travel throughout the state.
The applicant must possess a valid South Carolina driver’s license and reliable vehicle and must be able to drive independently throughout the state.
Qualifications Demonstrated knowledge of law and policy regarding Department of Social Services and Department of Juvenile Justice procedures and experience with conducting investigations.
Additional Information The South Carolina Department of Children's Advocacy is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.Supplemental questions are considered part of your official application.
Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
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