IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)
Headquarters, Air Force Reserve Command
Posted: February 3, 2026 (3 days ago)
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Air National Guard Units
Department of the Air Force
Location
Salary
$68,454 - $97,867
per year
Type
Full Time
More IT & Technology jobs →Closes
Base salary range: $51,332 - $66,732
Typical requirements: 1 year specialized experience at GS-8. Master's degree or 2 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job is for an IT specialist focused on network operations within the Nebraska Air National Guard, involving tasks like managing computer systems, ensuring secure data processing, and supporting military IT needs.
It requires wearing a uniform and active membership in the National Guard, making it ideal for current or eligible service members with some IT experience who want to combine technical skills with military service.
A good fit would be someone organized, tech-savvy, and committed to defense-related work in Lincoln, Nebraska.
This National Guard position is for a IT SPECIALIST (NETWORK), PD# D2181P01 and is part of 155th CF NEANG NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is a Title 32 excepted service position that requires membership in a compatible military assignment in the National Guard.
Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
FOR QUESTIONS REGARDING ELIGIBILITY TO JOIN THE NEBRASKA AIR NATIONAL GUARD PLEASE CONTACT THE LOCAL RECRUITING OFFICE AT 402-309-1172.
OPEN AREAS OF CONSIDERATION: AREA 1, 2 and 3 DEFINITION OF AREA(S) OF CONSIDERATION: AREA 1: Current permanent and indefinite technicians of the Nebraska Army or Air National Guard; and current Title 5 employees of the Nebraska Military Department who are military members of the Nebraska National Guard.
AREA 2: All Drill Status/M-Day members and temporary technicians of the Nebraska Air or Army National Guard.
AREA 3: Current military service members who are willing and eligible to become members of the Nebraska Air or Army National Guard.
AREA 4: All qualified candidates eligible and willing to become a member of the Nebraska National Air or Army National Guard prior to the effective date of hire.
MILITARY REQUIREMENTS: Compatible military grade and assignment required prior to the effective date of placement.
This is an excepted service position that requires membership in a compatible military assignment in the Nebraska Air National Guard.
Applicants who are not currently a member of the National Guard must be eligible for immediate membership.
If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
Military Grades: Maximum: E7; Minimum: E1; Military Grade inversion within the full time work forces is not permitted.
The military grade of the full time supervisor must equal or exceed the military grade of the personnel supervised.
Military Compatibility: Compatibility will be followed in accordance with 32 USC 709(b) and 10 USC 10216 Compatibility requirements must be met prior to appointment to the position.
Selectee has 24 months to become qualified in a compatible military assignment.
Security Clearance/Background Check requirements: In order to comply with US DOD requirements and ensure the safety and security of the missions, programs, property and personnel of the Nebraska Military Department, employees must obtain the appropriate background investigation and maintain the level of security clearance assigned to their respective work.
Failure to obtain, within one year of appointment, and maintain the designated type of security clearance/background check required for the respective work may result in a job offer being rescinded, separations of employment, or other actions as may be deemed in the best interest of the agency.
Prior to appointment individuals must meet the security clearance requirements for the position or submit the required documents of the Nebraska National Guard, Personnel Security Manager for processing the appropriate investigation.
Required forms: SF86, PSIP Initiation Form, Fingerprints, OF306 and Application/Resume. Nebraska National Guard Information Security Specialist - jason.schroeder.10@us.af.mil; 402-309-1129.
GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.
Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED EXPERIENCE: GS-09 - 1-year specialized experience equivalent to at least the next lower grade.
In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training receiving, maintaining, and issuing data storage media for computer operations.
Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing.
Experience in at least one programming language.
Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.
Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow.
Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment.
Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
GS-11 - 1-year specialized experience equivalent to at least the next lower grade.
In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.
Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.
Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.
Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Major Duties:
As a IT SPECIALIST (NETWORK), GS-2210-9/11, duties include: 1. Administers the base Local Area Network (LAN).
Implements new network operating systems hardware and software and develops base wide network operating procedures.
Analyzes LAN utilization statistics through data collection and performance measures to ensure the smooth, reliable, and robust operation of LANs to include classified and unclassified networks.
Coordinates LAN installation, maintenance, troubleshooting, and reviews, evaluates, and finetunes components such as virtual servers, hubs, switches, and routers to achieve peak efficiency within the overall network connectivity.
Assists in the development, configuration, installation, and maintenance of network systems to include the LAN/WAN.
Receives network, communications, and related operating systems from various sources such as design centers and commercial vendors. Maintains an inventory of all network hardware and software.
Installs, configures, and troubleshoots network and application server hardware, network operating system software, and peripheral network equipment such as routers, bridges, cabling system, network interface cards, modems, multiplexers, and concentrators.
Develops and maintains base wide procedures for networks, system operations, backups, and product assembly and installation.
Implements network operating system and/or network application software, and maintain contact with software suppliers to ensure that current releases of software products are in use.
Conducts testing of network systems to ensure current network software products are compatible with system configurations and to ensure operability, efficiency, and compliance with existing standards.
Monitors operation of the LAN/WAN and ensures hardware and network operating software are functioning properly and that operation standards are met.
Function tests systems components to identify and resolve technical problems, analyze system malfunctions, implement necessary corrective actions, and provide ongoing support for the resolution of complex problems and operating malfunctions.
Performs system backups to ensure expedient restoration of the database for the respective network equipment.
Assists customers on the use of office automation computers, local and wide area networks, and other automated tools. Ensures backups of network equipment configuration data are current.
Resolves LAN related problems for the base. Recommends and prepares operating policies and procedures for networks, system operations, and product assembly and installation.
Provides customer assistance and training for new network systems. 2. Conducts problem analysis to identify trends, ineffective practices or procedures, and equipment shortcomings.
Identifies and documents network requirements for specific needs of customers.
Determines if the facility environment can provide for network system requirements, and if infrastructure is in place to support the system.
Conducts in-depth analyses of network usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
Changes the components of existing equipment for efficient operation or recommends major modifications to existing systems.
Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment.
Uses benchmarks, performance measurement, and evaluation data, in conjunction with modeling and simulation techniques in planning for increased capacity and to support additional workloads.
Identifies potential performance or capacity problems and plans for changes to avert problems. Works with technical support personnel in resolving problems.
When required, participates with design team on new initiatives, contributing technical expertise on existing LANs.
Ensures upgrades to the base infrastructure are identified and submits requests for equipment and funds.
Cooperates and works with base communication agencies in planning and developing new or additional network infrastructure capabilities.
Provides cost analyses for new and upgraded network infrastructure capabilities. 3. Adheres to management control plan requirements by conducting self inspection and staff assistance visits.
Resolves identified discrepancies. 4. Performs other duties as assigned.
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