IT Resource Manager

Full Job Description

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens.

This person needs to be an excellent communicator, meaning they can explain things to an individual or large group in a way that they can understand and relate to, not necessarily an orator.

We would love someone who is a motivator and leader. You need to be organized, have good time management skills, and know the importance of a timeline.

We need someone who is reliable and honest and who keeps their word and commitments to their colleagues and customers.

We want someone who comes to work to work and holds themselves and their staff accountable.

You need to embrace diversity, have a team-oriented mindset, and learn to communicate effectively with a wide range of professionals. Strong communications skills are a must.

About the position: This position is a first-level manager of professional information technology positions within Agency Services.

This positionwill lead and manage the Customer Care Team within Agency Services Supporting DTMB, ORS and SBO.

The Customer Care Team is tasked with ensuring quality customer service in support of the partnering agencies through communication and collaboration on the design, development, testing, and implementation of information management systems, the processing of procurement, contract, invoicing, and vendor management activities, and through the timely resolution of client agency technical problems, service requests, and escalated IT issues.

This position will provide the leadership and management of the Customer Care Team required to meet DTMB customer service goals and objectives, and to meet thebusiness needs of the DTMB, ORS and SBO partner agencies.

View the Position Description here: Information Technology Manager 14

Position Location: This position is located in Lansing, MI. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

If you are a self-motivated person with a proven track record, who seeks challenging work in a high paced environment, we are really interested in hearing from you.

The state of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation and sick time policies and an ability to successfully juggle your work and family life.

We would like the opportunity to share with you more about the benefits of working for the state and joining the state of Michigan employee family if you are interested.

Please consider sending in your application today.

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

This position may be eligible for a sign-on bonus up to $3,500. Up to $1,750 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Classifications for the $3,500 bonus are:

Information Technology Manager

Information Technology Supervisor

Requirements

Education
Possession of a bachelor's degree with not less than 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience
Three years of professional experience equivalent to an Information Technology Infrastructure, Programmer/Analyst or IT Project Coordinator P11 or one year equivalent to an Information Technology Infrastructure, Programmer/Analyst or IT Project Coordinator 12.

Qualifications

Three years of experience as a computer programming supervisor or Information Technology
Supervisor may be substituted for the education and experience.

Additional Information

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologyManager.pdf