IT Project Management - Manager

Full Job Description

IT Project Management - Manager

Full Time | Permanent

Salary Range: $107,364 - $144,372 Annually

This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.

Bring your leadership and project management expertise to the Washington State Department of Corrections and help guide the successful delivery of critical technology initiatives.

As the IT Project Management Manager, your goal will be to lead complex, multi-year IT projects while mentoring a team of project managers and strengthening project management practices across the agency!

The IT Project Management Manager requires knowledge of Washington State project management policies and processes and ensures projects are managed in alignment with established standards and expectations.

In this management role, you will provide leadership to the IT Project Management Office by applying project management principles and practices aligned with the Project Management Body of Knowledge (PMBOK) and ensuring consistent project oversight.

The position oversees the use of DOC project management methodology to ensure appropriate project documentation is developed and maintained which could include project plans, schedules, scope management plans, communication plans, and resource strategies.

The candidate of choice will ensure project schedules are created, maintained, and adjusted as needed while managing project scope, schedule, and work effort.

We are searching for a candidate who can ensure risks and issues are identified and addressed, decisions are documented and made at the appropriate level, and change control processes are followed.

This is an exciting opportunity for a collaborative leader who is passionate about delivering strategic technology solutions that support public service!

A completed application packet will include:

Requirements

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As the IT Project Management Manager, some of your duties will include:

• Managing, directing and supervising the work completed by their team of IT professionals which could look like:
  • Ensuring assigned work and/or projects are completed on time following established procedures to ensure business priorities are met
  • Collecting and analyzing workload data to improve operational efficiency and capacity
  • Addressing performance issues in a timely manner, ensuring all required documentation is completed
  • Providing timely and meaningful assessments of staff work performance
  • Providing oversight of activities within the project management office
  • Leading cohesive workgroups, creating a cooperative and productive environment with open communication
  • Establishing clear, realistic, measurable goals and objectives to ensure others understand the direction, deadlines and expected outcomes or products
• Managing, directing and supervising the work completed by IT project managers responsible for managing projects with a detailed schedule, issue and risk management, stake-holder management and effective communication to include:
  • Managing workloads, supervising staff and providing leadership, direction and mentorship to IT project management in the project management discipline
  • Strategically assigning workload to staff based on business priorities set through the IT governance process and ensures resources are appropriately utilized
  • Supporting the professional development of the project managers assigned to the IT PMO by providing coaching, mentoring and training within budget
  • Identifying customer satisfaction with services and areas of improvement
  • Evaluating overall project management program effectiveness
• Managing day-to-day activities in the IT PMO to ensure IT projects meet organization goals and requirements
• Ensuring appropriate quality assurance and risk management processes and policies for project management are in place and operating effectively
• Other duties as needed

Qualifications

What we need (required qualifications):

• High school diploma
  AND
• Nine (9) years (full-time equivalent) of progressive professional experience in IT project management or IT management

OR

• Associate’s degree in Business Administration, Computer Science or related field (from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent)
  AND
• Seven (7) years of information technology experience providing project management services

OR

• Bachelor's degree in Business Administration, Computer Science or related field (from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent)
  AND
• Five (5) years of information technology experience providing project management services

In addition to the above education and experience, the below knowledge, skills and/or abilities are required:

• Proficient with using Microsoft Office tools including Visio, Project, and SharePoint.
• Expert level communication skills to include written, verbal, and listening
• At least 3 years of supervisory experience

What will make your application stand out (preferred qualifications):

• Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certificate
• Skilled level of experience with ITIL based change and release processes
• A combination of four years’ experience in one of more of the following areas:
  • Agency’s strategic planning and policy development in their designated area of specialty
  • Planning, analyzing and leading strategic business initiatives and legislative mandates
  • Developing agency-wide information technology system architecture and/or developing multi-agency system architecture
  • Project leader for integrating new technologies with existing technologies
  • Work group leader for design of applications that have a significant statewide impact (i.e. the payroll system) or multi-agency impact.
  • Defining requirements for applications; developing plans and coordinating agency-wide implementation of new applications
  • Serving as a management advisor and technical consultant to enhance and maintain on-going operation of all applications (mainframe, client/server, web workstation, etc.) within assigned area of responsibility
  • Developing business plans, decision packages, and acquisition strategies
  • Consultant to executive management in their designated area of specialty

Additional Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework.

If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.