IT Program Manager

Full Job Description

This position is in the DoD Office of Inspector General, Office of the Chief Information Officer (OCIO).

The incumbent is an IT specialist who serves as a technical advisor to OCIO leadership and performs duties an Application Product Manager.

The incumbent will serve as the TeamMate+ Product Manager responsible for supporting all programmatic aspects of the products operations, development, and sustainment.

Veterans' preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement.

All applicants who meet the minimum qualification requirements will be forwarded to the selecting official for consideration.

Basic Requirements: GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

and Specialized Experience: Applicants must have one year (52 weeks) of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) or equivalent within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: demonstrated experience performing the following duties: - Managing TeamMate+ application. - Coordinating with stakeholders to ensure mission value.

- Developing strategic product roadmaps. - Knowledge and understanding of Audit practices and standards.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/gs-2210-information-technology-management-series/ and the Individual Occupational Requirements: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying.

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment.

You will receive credit for all qualifying experience. Qualification and time-in-grade requirements must be met by the closing date of this announcement.

Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.

Additional Required Documents Information Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.

Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.

Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference.

Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.

Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference.

Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.

Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference.

Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Major Duties:

• Develops and maintains the TeamMate+ software portfolio strategy, roadmaps, and release plans to align with DoD OIG mission objectives, ensuring solutions meet audit and compliance requirements.
• Collaborates with internal and external stakeholders to gather and prioritize feedback for TeamMate+, balancing input from CX (Customer Experience), UX (User Experience), customer support, and audit teams to drive continuous improvements.
• Monitors market trends, technology advancements, and performance metrics for TeamMate+ to recommend lifecycle decisions, enhancements, and innovative solutions that support federal audit standards.
• Guides and oversees engineering and operations teams in planning and delivering TeamMate+ initiatives based on best practices and established governance frameworks.
• Manages financial performance, investment decisions, and compliance for TeamMate+, ensuring return on investment, adherence to DoD and OIG policies, and alignment with federal IT regulations.