IT Assistant - Office Specialist (Extra Help, Seasonal)

Full Job Description

The San Mateo County Registration & Elections Division is seeking full-time, seasonal IT Assistant – Office Specialists to assist in the upcoming June 2, 2026 Statewide Direct Primary Election. This is an excellent opportunity to be involved in the election process!

The Elections Division is an exciting, fast-paced environment, especially as elections approach. This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process. More information about the organization is available on the Elections Division website www.smcacre.gov.

IT Assistants will be responsible for a variety of tech projects and tasks throughout the election period. IT Assistants will work on-site at the Registration & Elections Division at 40 Tower Road in San Mateo, CA, and throughout the county at the various Vote Centers.

Example of Duties

• Assist with office tech support.
• Perform basic PC/printer/monitor troubleshooting.
• Schedule site visits at fifty (50) Vote Center sites with County network engineers.
• Bring networking hardware to site.
• Test facility network connectivity at site.
• Record data into excel spreadsheets from tests conducted by the network engineers.
• Assist with Vote Center tech support.
• Functionally test equipment used at Vote Centers (iPads, wireless printers, WIFI printers, etc.).
• Visit Vote Centers and report connection issues.

The IT Assistant is classified as an Office Specialist. The starting hourly wage for this position is $31.61. Overtime is required.

This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and work hours may vary from week to week. Extra-help employees shall not exceed 1,040 hours of work per fiscal year. Some extra-help positions are eligible for benefits under the Affordable Care Act. Extra-help employees are not guaranteed permanent status at the end of the assignment.

Qualifications

Successful candidates for the IT Assistant positions will have previous experience providing basic PC/tech troubleshooting support.

Ideal Candidates for the IT Assistant positions will have the following:

Technical Skills:

• Knowledge and use of iPads and iPhones
• Basic understanding of Wi-Fi networking
• Basic understanding of hardware setup
• Basic understanding of software installation
• Ability to troubleshoot issues with system configurations

Work Skills:

• Well-organized/detail oriented.
• Ability to explain issues clearly and follow instructions to meet deadlines.
• Excellent communication skills (written/verbal).
• Customer service.

Office hours are 8:00 am to 5:00 pm, Monday through Friday. This position will require working overtime, including long hours, weekends, evenings, and holidays. Any authorized time worked more than 40 hours in the workweek shall be considered overtime and shall be compensable at the rate of one and one-half (1-1/2) times the overtime worked. The selected individuals must be available for the entire employment period until the completion of their assignment.

The last anticipated day of employment will be ten days after Election Day, which is June 12, 2026. Visit smcvote.gov or follow us on X @smcvote for updates on election schedules.

Additional Information

This is an extra-help recruitment. Anyone may apply. Computer access is available for free at any San Mateo County Library.

Because these are full-time (temporary) positions, candidates whose applications indicate they are currently employed in a full-time capacity will not be contacted. However, if you are currently employed and would like to be considered, please indicate how you could meet the required work schedule given your current employment in the supplemental questionnaire.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

This is a continuous recruitment that may close at any time.

Apply immediately. This recruitment is open on a continuous basis, and selections may be made at any time within the process.