INTERNAL AFFAIRS MANAGER, PROBATION

Full Job Description

TYPE OF RECRUITMENT

We welcome applications from everyone.

Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

Why work for us?

With more than 10 million residents, Los Angeles County is the most populous county in the nation!

As the largest employer in Southern California, over 116,000 employees in more than 38 Departments, we provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee.

The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country.

Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

About the Position

Positions allocable to this class report to a Senior Probation Director, are assigned to the Internal Affairs Bureau, and are responsible for directing and providing operational leadership and strategic oversight of highly sensitive, confidential, and sophisticated criminal and administrative investigations involving allegations of misconduct and violations of law by departmental and non-departmental employees, contractors, visitors, service providers, client associates, and clients under the purview of the Probation Department.

Incumbents ensure the effective execution of investigative processes and uphold the integrity, fairness, and objectivity of investigations by exercising sound judgment, discretion, and accountability in handling confidential and critical case information.

Incumbents are responsible for safeguarding sensitive personal, legal, and operational information and are held to the highest standards of discretion, privacy, and confidentiality in handling investigations involving departmental constituents.

Incumbents provide technical guidance and operational oversight to investigative staff and ensure investigations are conducted in accordance with applicable laws and policies.

Incumbents must carry a firearm and are required to handle and use the firearm safely while performing investigative duties.

Incumbents must possess comprehensive knowledge of applicable laws, regulations, and departmental policies related to criminal and administrative investigations and remain current on relevant legislation and investigative trends that may impact departmental practices or procedures.

Incumbents must be proficient in investigative and intelligence-gathering techniques to effectively supervise and direct professional investigative staff.

Incumbents are responsible for applying sound personnel management principles in the supervision, direction, recruitment, selection, evaluation, and professional development of subordinate staff.

Incumbents must demonstrate honesty and integrity in the performance of duties and uphold the highest level of professional conduct. May work odd and unusual hours to meet business needs.

Requirements

• Oversees and directs the operations and daily activities of a specialized investigative unit within the Internal Affairs Bureau; reviews and approves investigative action plans, case reports, disciplinary recommendations, and corrective action plans to ensure cases are thoroughly and impartially conducted by professional investigative staff in accordance with departmental procedures, applicable laws, and regulatory timeframes.
• Provides strategic oversight on the most high-profile, sensitive, and confidential investigative cases; and intervenes in highly complex and exigent investigations involving imminent threats to the safety and security of employees, clients, the public, or departmental facilities.
• Serves as subject matter expert in investigative procedures, legal requirements, and policy interpretation to provide technical expertise and recommendations to executive management and guide investigative staff on complex cases, investigative techniques, interviewing strategies, information evaluation, procedural compliance, legal considerations, and the interpretation and application of laws, policies, and procedures.
• Manages, monitors, and evaluates the overall performance of investigative staff to identify areas for improvement; provides feedback and guidance; and completes annual performance evaluations.
• Examines investigative packets to ensure thoroughness, confidentiality, objectivity, and evidentiary integrity to verify that all findings are supported by evidence capable of withstanding civil service or civil litigation challenges, and trials for criminal prosecution.
• Implements and monitors internal controls to prevent unauthorized access, disclosure, or mishandling of confidential investigative information, including case materials, witness statements, and personnel records.
• Evaluates and enforces departmentwide compliance with laws, regulations, and policies; and monitors potential legal liabilities arising from the inconsistent or inappropriate application of laws, policies, and procedures during investigations.
• Develops, implements, oversees, and utilizes caseload tracking systems and analytical tools to monitor investigative timelines, workload distribution, and performance metrics; ensures timely case processing in accordance with applicable laws, and regulatory deadlines, including the Peace Officer Procedural Bill of Rights; and enforces strict adherence to confidentiality protocols, data security standards, and record retention policies.
• Directs and oversees the preparation of status reports and investigative summaries for executive management; identifies and analyzes trends in misconduct and policy violations that may have operational, reputational, or fiscal implications for the department and the County; and advises management on potential risk reduction strategies and internal control improvements.
• Collaborates with executive management, legal counsel, regulatory oversight bodies, and law enforcement agencies on cases that may lead to administrative action or criminal charges; and ensures the secure and confidential transmission of case materials and communications in accordance with departmental policy and legal requirements.
• Identifies professional development opportunities and assists in the development and delivery of training programs for investigative staff on best practices, new legislation, investigating methodologies, and emerging trends impacting departmental safety, security, and compliance.
• Directs and participates in internal and external audits or investigations that may involve the department.
• Carries, maintains, and uses department approved firearms in the performance of investigative duties.
• Perform related duties as assigned or as necessitated by emergencies and/or other critical operational needs.

For more information on this classification specification, please click HERE.

Qualifications

Requirements to qualify:

Option I: A Bachelor's degree from an accredited college or university -AND- three (3) years of progressively responsible experience conducting criminal or administrative* personnel investigations as a peace officer** at the level of Los Angeles County class of Internal Affairs Investigator, Probation*** or higher.

At the level of: You may still qualify even if your job title isn’t exactly the same as the one listed above. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level and within a similar organization.

Or

Option II: A Bachelor's degree from an accredited college or university -AND- four (4) years of progressively responsible experience initiating, reviewing, and conducting complex criminal or administrative* personnel investigations as a peace officer** with a federal, state, county, or local law enforcement, corrections, or community corrections agency.

Or

Option III: Completion of sixty (60) semester units or ninety (90) quarter units from an accredited college or university -AND- Enrollment in a Bachelor’s degree program with an accredited college or university within one (1) year of employment -AND- Six (6) years of progressively responsible experience initiating, reviewing, and conducting complex criminal or administrative* personnel investigations as a peace officer** with a federal, state, county, or local law enforcement, corrections, or community corrections agency, of which two (2) years must have been in a supervisory**** capacity over an investigative team or unit.

Special requirement information:
*Criminal or administrative investigations must have been in an investigative unit or a specialized unit or task force. Investigative work for all applicants should include carrying an investigative caseload and performing duties such as: apprehend and arrest suspects; develop field operation/investigation plans and safely implement them; develop relationships with informants; examine a variety of records to locate links in chains of evidence or information; gather in-depth background data and information; identification and surveillance of suspected criminal activity and location; identify, gather, preserve, verify, and analyze pertinent records and all types of evidence, including photographs, taking measurements, and drawing diagrams/sketches; identify, locate, and interview/interrogate suspects, subjects, or witnesses and analyze their testimony; investigate complaints of civil, criminal, and/or administrative misconduct; monitor electronic surveillance equipment; plan, coordinate, and participate in law enforcement actions involving criminal suspects, and work undercover, as well as participate in covert investigations and raids; prepare the case for legal proceedings and/or testify in court proceedings; report facts and statements; work with other law enforcement agencies and the courts; write and serve search warrants and administrative subpoenas; and write arrest and investigative reports.

**Qualifying peace officer experience must be consistent with Penal Code Section 830, and specifically defined in one of the following Penal Code sections: 830.1, 830.2, 830.3, subdivisions (a), (c), (d), (f), (h), (i), (k), (p), (q), or (s), 830.33, 830.38, or 830.5, or federal, state, county, local law enforcement, corrections, or community corrections agency.

***Experience at the level of Internal Affairs Investigator, Probation is defined as peace officers that independently conduct complex, confidential, and sensitive criminal and administrative investigations of alleged misconduct and/or violations of law by departmental employees, non-departmental employees, including visitors and service providers, and adults or youth under the purview of the Probation Department.

****Supervisory capacity must have been for the oversight of subordinate investigators whose primary functions included managing and conducting routine investigative caseloads, while also having responsibility for administrative supervisory duties, supervising daily operations, assigning investigations, reviewing case findings, ensuring compliance with policies and legal standards, and managing cases to ensure the effective and timely completion of investigations.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

Withhold information:
No withhold will be allowed. Required experience and education must be fully met by the last day of filing, and clearly indicated on the application. Withhold does not apply to enrollment in Bachelor's Degree program for Option III.

Endorsement of county qualifications:
If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within 7 calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements

License:
Successful applicants for positions that require driving must obtain and present a copy of their driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.

Physical class:
Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions.

Other requirements:
Applicants must be in good general physical condition, free from any medical condition that would interfere with the satisfactory performance of the essential duties of this classification.

1. Applicants must meet the qualifications for designation as a peace officer as set forth in the California Government Code.
2. Applicants will be required to meet State-mandated CORE training requirements as defined by the Standards for Training in Corrections.
3. Applicants must be able to perform the essential functions of this classification, with or without reasonable accommodation.

Work requirement:
Peace Officers must be legally authorized to work under federal law.

Additional Information

Our Assessment Process:

This examination process will consist of a Structured Interview weighted 100% assessing:

• Thoroughness and conscientiousness
• Knowledge of strategic oversight practices for managing high-level criminal and administrative investigations
• Knowledge of advanced investigative methodologies and techniques
• Decision making
• Critical thinking
• Safeguarding information
• Knowledge of applicable laws, legal standards, and regulatory requirements governing investigative work
• Adaptability
• Planning and organizational skills
• Leadership
• Relationship Building
• Oral communication

You will need to meet the Requirements and achieve a passing score of 70% or higher to be placed on the eligible list.

Test preparation:

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).
• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."

Eligibility and Vacancy Information:

Candidates who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies as they occur.

APPLICATION AND FILING INFORMATION:

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made.

Falsification of information could result in refusal of application or rescission of appointment.

Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements.

Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address.

If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into Governmentjobs.com and checking the profile inbox.

It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part.

Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• info@governmentjobs.com
• klent@hr.lacounty.gov
• vsanchez@hr.lacounty.gov

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.

Anti-Racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States.

We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race.

We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing accommodation:

If you require an accommodation to fairly compete in any part of the assessment process, contact the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov.

We require a completed Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the request.

The sooner you contact us, the sooner we can respond and keep you moving through the process.

Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov

Teletype Phone: (800) 899-4099

Alternate Teletype Phone: (800) 897-0077

California Relay Services Phone: (800) 735-2922

Department Contact Name: Kyle Lent

Department Contact Phone: (213) 441-2091

Department Contact Email: klent@hr.lacounty.gov