Intake Social Service Specialist 3 (SSS3) - Spokane Valley

Full Job Description

Job Title: Intake Social Service Specialist 3 (SSS3)

Location: Spokane Valley, WA (Hybrid/Telework flexibility. This position is primarily telework; however, may be required to report to the Spokane Valley office at any time.)

Closes: 1/2/26

Salary: $5666- $7622 Monthly

This recruitment has been reposted for additional applications. If you have already applied there is no need to reapply— your application status remains unchanged.

We're looking for a Non-Perm Intake Social Service Specialist to join our amazing Spokane Valley team through 6/30/2026.

In this position, you will make a significant difference in the lives of each child under your care. Are you interested in making a difference in the lives of children in your community? Apply today!

Click here to learn more about DCYF.



The Opportunity:
As an Intake Social Service Specialist, you will assist cases in a variety of program areas, including Child Protective Services, Child and Family Services, Family Voluntary Services, and Family Reconciliation Services. This position takes child abuse/neglect and service request calls from the community and writes intakes that are distributed to field workers.

Some of what you'll do:

• Take and process calls and reports of child abuse and/or neglect (C/AN) cases and requests for other DCYF services.
• Interview, refer, and document information received, including asking clarifying questions, obtaining details, and assessing the information provided.
• Assess risk, safety, and protective factors and document/record in FAMLINK.
• Conduct a thorough data search, including but not limited to DAPS, ACES, DOH, SCOMIS, SEMS, RSO websites, reverse address/phone numbers, and verify the information is correct.
• Identify information of clients, family members, caregivers, and children to obtain additional pertinent information to assist in assessing risk and protective factors and determine screening decisions.
• Meet required timelines for completion of intake assessments.
• Make referrals to Law Enforcement where criminal acts may have been committed.

What we are looking for (Required Qualifications):
Social Service Specialist 3:

• Six (6) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Service discipline AND 30 semester or 45 quarter credits in a Social Service discipline.

OR

• Bachelor’s degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience*.

OR

• Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience*.

OR

• One (1) year of experience as a Social Service Specialist 2.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

*Paid Social Service experience must include at least one year of assessing risk and safety to children and providing direct family-centered practice services.

Preferred/Desired Qualifications:

Worker Core Training (WCT):

As a Social Service Specialist, you are required to successfully complete a mandatory 9.5-week Worker Core Training (WCT).

This training provides the foundational knowledge and skills needed to perform core job functions, including assessing risk and safety, supporting child well-being, gathering information, and conducting case and permanency planning.

During the training, you will have opportunities to practice these skills through classroom activities, simulation exercises, and debriefs.

Upon hire, you will be assigned to the nearest available training cohort. The training includes four (4) weeks at our Seattle training site (scheduled for Weeks 2, 4, 6, and 8).

For those eligible for travel from their assigned duty location, DCYF covers hotel accommodations and per diem costs.

The WCT curriculum is designed to prepare Social Service Specialists for the responsibilities of the role, including:

• Understanding the child welfare system
• Familiarity with the Revised Code of Washington (RCW) related to child welfare
• Policies, procedures, and best practices
• Assessing child safety through environmental observation, interviews with children and caregivers, and collateral contacts
• Collecting records and collaborating with community partners, including medical providers, law enforcement, and chemical dependency services
• Completing assessments and documenting case notes
• Writing dependency petitions and court reports
• Preparing for and testifying in court

How do I apply?
Complete your applicant profile and attach the following:

• Transcripts (Unofficial transcripts are acceptable for application submission)
• Cover Letter
• Current resume detailing experience and education.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving.

We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.

If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway. The

Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This recruitment may be used to fill multiple vacancies.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S.

Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org.

Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please black out (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing

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