Inspection Support Permit Specialist 1, 2

Full Job Description

The City of Eugene Building and Permit Services Division is looking for a positive, productive and collaborative individual to join the Inspection Services team as a Permit Specialist.

The ideal candidate will be self-motivated, team oriented, persistent and public service minded. Our work environment is fun, collaborative, flexible and dynamic.

Depending upon the knowledge, skills, and abilities possessed by the successful applicant, this position may be filled as either a Permit Specialist 1 or 2.

Application Deadline: Tuesday, March 31, 2026, at 5 p.m. P.T.
Accepting Online Applications Only through the City of Eugene Website

Information on How to Apply

Classification: Permit Specialist 1, Permit Specialist 2

Salary: Permit Specialist 1 $23.01 - $28.63 hourly / $47,860.80 - $59,550.40 annually,

Permit Specialist 2 $25.13 – $31.31 hourly / $52,270.40 - $65,124.80 annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Planning and Development, Building and Permit Services

Union Representation: American Federation of State, County and Municipal Employees (AFSCME)

Work Location: Atrium Building, 99 W 10^th Avenue, Eugene, OR

Schedule: Monday - Friday, 7:00 a.m. – 4:00 p.m. with the flexibility per business need

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

Requirements

• Serves as a public contact for building inspection requirements, practices and procedures at the Permit and Information Center.
• Provides technical assistance and information verbally or in written form to internal and external customers regarding program practices and procedures related to policies; answers questions about how code requirements apply to specific projects, permit fees and charges, and the permit process, while directing some questions to the appropriate staff.
• Researches historical information, computer records, files, maps, and other source materials for building, engineering, or land use information; researches city, county, and other records to respond to staff and customer inquiries.
• Provides fee information, calculates fees, and performs payment transactions, which includes handling credit card information.
• Schedules and assists customers in scheduling inspections.
• Researches information pertinent to the program areas; includes responding to complaints, problems or sensitive situations.
• Ensures completion of permit records to a "finished" status by verifying all required inspections have been approved.
• Reviews permit expiration letters and verifies status of permit approvals prior to sending letter to responsible party.
• Maintains archiving process of finished permit records in accordance with state and city policies and procedures.
• Assist the supervisor in development of policies and procedures.
• Maintains and monitors permit tracking systems by compiling information from various sources and using the information to update permit files on a computerized system.
• Prepare written correspondence for expired permits.
• May respond to inquiries from the public, either by phone or in person, providing assistance in determining the status of inspection.
• May be responsible for the tracking of master electrical in-plant permits, minor labels, expired permits, and expired temporary certificate of occupancy.
• Actively supports and respects diversity in the workplace.

• Performs related and other duties as assigned.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Permit Specialist 1, Permit Specialist 2

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description.

We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences.

If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Minimum Qualifications

Experience

Permit Specialist 1 - One-year of general office experience providing service to the public in an office or retail establishment.

Permit Specialist 2 - Two years of clerical experience which includes experience in construction, permit services, customer service or a related field.

Education

High school diploma or G.E.D.

Background

Must pass a background check.

The ideal candidate will have the following knowledge, skills, and abilities

Knowledge

• Commercial or residential construction practices.
• Functions and procedures of the Permit and Information Center.
• Office practices, procedures and equipment.
• Basic math including the ability to add, subtract, multiply and divide accurately.
• Good oral communication skills to explain policies and procedures and to deal with other employees, agencies and the general public using courtesy, tact and good judgment.

Abilities

• Oversee and perform clerical and public information duties.
• Schedule, assign, and review the work of office staff.
• Develop office methods and procedures.
• Plan and provide training to employees.
• Establish and maintain manual and computerized filing and record-keeping systems.
• Operate standard office equipment such as typewriter, word processor, computer terminal, calculator and photocopier.
• Read, understand, apply and explain City/department policies and procedures.
• Work independently and within a team environment
• Work quickly, accurately and thoroughly with close attention to detail to meet deadlines.
• Type minimum of 35 wpm.
• Provide direction and set a personal example for excellent customer service.
• Organize and manage complex tasks or projects to completion with minimum supervision; carry multiple projects at one time.
• Model respectful working relationships and contributes to a workplace that supports all employees.
• Support City leadership in successfully responding to the changing needs of a diverse organization and the commitment to equity and human rights.

Additional Information

Bilingual Pay Benefit

This benefit compensates non-represented employees up to 5% of their base salary. To qualify for bilingual pay, the employee must demonstrate fluency in an eligible language and pass a language proficiency test that is administrated by the City’s Employee Resource Center division.

Eligibility List

This posting may also be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur.

What to Expect from our Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training.

The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes.

In addition, background investigations and records checks may be required.

Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment.

Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.

Diversity, Equity, and Inclusion

The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee.

We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community.

As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce.

Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States. NOTE: The City of Eugene does not participate in the E-Verify program; therefore, candidates requiring E-Verify for employment authorization will not be eligible for employment with the City.