Information Technology Systems Administrator

Full Job Description

General Purpose: Under the direction of the Director is responsible for the development, design and coordination of communication information and computer-based systems within the Detroit Public Library.

This position is administratively and professionally responsible for the installation and operation of modern and comprehensive systems and for long range planning, which anticipates the technological needs of the public and staff.

Supervises day-to-day operations and staff, plans and implements effective service delivery programs, engages in strategic planning and serves as a liaison with other library agencies.

Requirements

·Manages the Systems Office including Work assignments, project coordination and training and evaluation of systems staff.

·Oversees selection and installation of all library software, hardware, and telecommunication equipment.

·Oversees and/or researches and writes specifications for all computer equipment software, computer-related supplies and services and participates in grant writing as appropriate.

·Participates in the staff development process through provision of technical training, direction and systems support to library staff.

·Confers with public service directors & coordinators

·Manages to ensure staff and end user needs are met.

·Acts as internal liaison to various committees, task forces and work units.

·Maintains an awareness of current hardware and software trends in library automation and evaluates new developments as they apply to the library.

·Keeps both the library administration and the staff informed and educated regarding current library automation system options, goals and objectives.

·Participates in decision making on staffing and financial requirements for automation.

·Responsible for the administration and continuous evaluation of a main library agency, by working with the agency head in developing goals and plans for implementation.

·Responsible for formulating procedures, policies and guidelines and recommending modifications based on ongoing analysis.

Participates in the development of and actively promotes and supports the library’s marketing strategies and activities

Qualifications

Qualifications:

1. Ability to analyze, comprehend and resolve complex problems, related to integrated data processing systems.
2. Make recommendations concerning selection of system and it’s effectiveness.
3. Demonstrated knowledge of design and implementation of information storage and retrieval systems, including office automation systems.
4. Manage TLS/SSL certificates to ensure secure communication and compliance
5. Demonstrated experience in a client server environment and applications integration on various platforms.
6. Ability to convey technical information in terms that are understandable to any audience.
7. Ability to establish and maintain effective working relationships with associates, consultants, contractors and the general public.
8. Support and collaborate on ePayment system protection, ensuring secure processing and compliance with industry best practices

Additional Information

Education & Experience:

Associates or Bachelor’s degree in Computer Science, Information Technology or related field from an accredited institution. Must have 3-5 years of experience as a Systems Administrator or similar role. Minimum of 5 year’s experience of VMware and Palo Alto firewall.

Required Licenses:

• Must possess a valid State of Michigan Driver’s License

Required Certifications:

• Microsoft
• VMware
• Cisco Admin
• Server Administration
• VoIP Certification

Physical Demands / Work Environment:

• Work is performed in a standard library environment
• Lifting computers and other equipment that is at least 60 pounds
• Will be driving 5% of the time to other branches
• Must be able to push/pull library carts