Information Technology Specialist, CG-2210-12

Full Job Description

This position is located in the Legal Division, Legal Information Technology Unit, e-Discovery Group of the Federal Deposit Insurance Corporation and provides support in guiding electronic discovery (eDiscovery) and information technology initiatives.

Additional selections may be made from this vacancy announcement to fill similar vacancies that occur subsequent to this announcement.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g.

Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the grade 11 level or above in the Federal service.

Specialized experience is defined as providing guidance on eDiscovery systems software; participating in the development of eDiscovery programs and system specifications; and executing in technologies used to facilitate delivery of eDiscovery services and technology.

In addition to meeting the specialized experience, your resume must also demonstrate the following IT-related competencies: • Attention to Detail - Understands the importance of thoroughness and accuracy in work; ensures work products are complete, error-free, and precise; uses quality assurance techniques to identify mistakes, inconsistencies, or incomplete information.

• Interpersonal Relationships - Understands and applies techniques for developing and maintaining collaborative relationships with others; treats others with courtesy, tact, empathy, concern, politeness, and respect; collaborates across boundaries to achieve common goals/build networks; relates to others with varied backgrounds in different situations.

• Oral/Non-Written Communication- Understands and applies techniques to express information to individuals or groups effectively; tailors message to audience; attends to nonverbal cues and listens effectively; clarifies information as needed; makes clear and organized presentations.

• Critical Thinking - Understands and applies techniques to assimilate and evaluate information; weighs relevance and accuracy of information; analyzes solutions against relevant criteria and standards; identifies assumptions, implications, and consequences; chooses or recommends solutions or courses of action.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position.

For more information, click here.

For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.

NOTE: Please indicate how you meet the specialized experience under each applicable position.

Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications. Major Duties:

Locate, organize, and produce ESI in response to investigations, litigation-related discovery requests, subpoenas, interagency document requests, congressional inquiries and Freedom of Information Act (“FOIA”) requests.

Design and execute search, review, and analysis strategies for employing sophisticated eDiscovery software applications such as Relativity (including Case Dynamics), RelativityOne, Microsoft 365 Advanced eDiscovery, Encase, FTK, Nuix, Sanction, and Trial Director (collectively, “eDiscovery Tools”), to locate, recover, organize, and produce potentially responsive ESI.

Analyze processes and problems relative to the design and efficiency of the eDiscovery systems.

Perform system testing and troubleshooting to correct problems relative to interface and interoperability of system components such as hardware, systems software, and applications programs.

Assist in the development of and maintenance of policies and procedures for use in administering the Legal Division's eDiscovery and other information technology initiatives, information storage and processing systems and eDiscovery-related software applications.

Ensure that procedures for the use of eDiscovery Tools are consistently followed.

Provide agency attorneys, paralegals and other staff with training and other technical assistance specifically dedicated to identification, collection and review of ESI, including the operation of eDiscovery Tools.

Partner with agency IT professionals and attorneys to identify and develop specifications for upgrading eDiscovery software applications, budget for future eDiscovery operations, and supervise the activities of private contractors hired to assist in completing high volume eDiscovery projects.

Provide project management in the litigation support context.