Information Technology Manager 1 PUC

Full Job Description

Are you a talented executive level IT professional who wants to serve all people living in Pennsylvania, work with a great team, and have more work life balance? An exciting opportunity is open!

This Information Technology Manager 1 serves as a Chief Product Officer with the PA Public Utility Commission (PUC).

In this role, you will direct and oversee the vital work of our application development team, data management team, and Project Management Office as they apply the latest IT developments to support PUC’s mission of providing safe and reliable utility service at reasonable rates.

Apply now to achieve your professional goals and make a difference with us!

Requirements

As Chief Product Officer, you will be responsible for planning, coordinating, administering, and supporting of all PUC applications, reporting solutions, and project management staff.

This position also assists the Chief Information Officer (CIO) in the decision making of PUC’s information technology policies.

You will participate in providing executive leadership and strategic vision for all application development, enterprise data management, business intelligence/reporting, and Project Management Office (PMO) functions, ensuring full alignment with organizational goals, digital transformation initiatives, and business priorities.

Work involves creating and maintaining project runways, overseeing the end-to-end software development lifecycle, and leading analytics personnel in defining and executing the enterprise data strategy, all to drive innovation, scalability, and measurable business value for PUC initiatives.

This includes establishing and maturing standardized project governance frameworks, portfolio management processes, resource allocation, risk management, and delivery methodologies to ensure on-time, on-budget, and high-quality project outcomes.

You will also be responsible for managing our team’s full technology project and program portfolio while building, mentoring, and leading high-performing multidisciplinary teams as well as building partnerships with a variety of stakeholders to gather requirements, translate business needs into technical solutions, and ensure technology initiatives deliver exceptional user experiences.

Additional duties include managing and optimizing budget and IT procurement; establishing standards to measure team, technology, and project performance; and ensuring compliance with all best practices, security, regulatory, and other standards

Join now for the chance to help foster a culture of collaboration, innovation, accountability, and continuous improvement while driving new technology adoption that enhances agility, quality, and operational efficiency. Take your IT leadership career to the next level with PUC!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. This is a high level decision-making position and the incumbent must be reachable and available at all times during emergencies.

Telework: Part-time work from home (telework) may be a potential feature of this position.

The successful candidate is required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved.

Management may discontinue any telework arrangement at any time, for any reason. In order to telework, you must have a securely configured high-speed internet connection.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, Pennsylvania.To be eligible to participate in telework, the employee's alternate (telework) worksite must meet the following requirements: Within a reasonable travel distance of headquarters; and

• Within the Commonwealth of Pennsylvania.

Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at ra-puchr@pa.gov or 717.787.8714.

Salary: In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist Administrator 2, Database Administrator 2, Data Administrator 2, Applications Developer Administrator, Network Administrator 2, or Information Security Specialist 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of technical information technology experience including two years of administrative information technology work, and a bachelor's degree; or
• An equivalent combination of experience and training including two years of administrative information technology work.

Other Requirements:

• You must possess a Microsoft Azure Fundamentals Certification.
• You must possess a Microsoft Database Administrator Certification.
• You must possess one or more years of full-time professional experience managing multiple large scale IT infrastructure projects.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.