Indy Island - Year-Round Head Lifeguard

Full Job Description

Position is responsible for routine daily operational tasks related to aquatic operations at assigned park location under the supervision and direction of the pool or park manager.

Work related activities would include all facets of recreational programming, aquatic operations, frontline customer service, and service delivery. Established policies and procedures control actions.

Independent judgment is utilized when there are no available policies and procedures and errors in judgment may cause serious risk and significant liability.

Incumbent will be required to exercise good judgment in the areas of aquatic safety and facility operations.

Incumbent will be required to make quick, concise, and correct decisions that may affect the health, safety and well-being of pool patrons and staff. Position reports to Varies.

Agency Summary

With over a century of history advancing the value of parks, Indy Parks is committed to protecting and enhancing the community's assets for the future.

We will be a leader in making Indianapolis a vibrant, happy, and healthy place to live.

By providing premier greenspaces and recreation opportunities, we welcome all residents, regardless of race, gender, socio-economic status, ability, or identity, to connect to nature, to the community, and to themselves.

The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.

Requirements

Key Responsibilities

• Provides overall supervision of programs, services, facilities, and personnel at aquatic facility 
• Assumes responsibility for facility operations in the absence of the Pool Manager
• Maintains aquatic facility providing the highest attention to safety for participants and employees
• Maintains minimum number of staff in-service hours required by department and meets minimum standards for both independent and internal performance and risk management audits
• Collects admission fee and revenue and completes daily cash reports. Prepares deposit and may be responsible for taking deposit to the bank. Completes other necessary forms and reports
• Monitors change fund and notifies supervisor of change fund needs or discrepancies. Is fiscally accountable for admissions and cash balancing 
• Provides and coordinates proper on deck supervision of staff, appropriate levels of lifeguard coverage, lifeguard attentiveness, proper lifeguard rotations, facility inspections and closing facility or attractions when required by health and safety guidelines
• Maintains and operates aquatic facility providing the highest attention to water quality and balance. 

• Cleans and restocks of restroom facilities

• Maintains detailed record keeping for facility inspections 
• Assists supervisor who recruits, hires, trains, evaluates, disciplines, and advises on-site personnel and volunteers
• Maintains ongoing lifeguard and staff in-service training 
• Assists supervisor who implements and evaluates aquatic programs and services at location 
• Responsible for proper collecting and depositing of revenues, financial accountability and record keeping
• Supervises the training and monitoring of adherence to departmental policy and procedure at aquatic location 
• Responsible for opening, closing, and securing facility, answering phones, and communicating with public
• Maintains clean facility, grounds, deck, filter, and chemical room.
• Lifeguards, and scans assigned zone of protection, rule enforcement, proper rotation
• Provides safety assistance, rescues, emergency actions and first aid when necessary
• Monitors participants and users of the facility with a high priority on safety and exemplary customer service
• Follows all established protocol for biohazard materials
• Follows all aquatic facility rules and protects self from sun exposure
• Reports immediately any hazardous conditions to supervisor including inability to properly scan zone due to weather or other conditions 
• Teaches, coaches and/or assists with lessons, swim team, other programs, and special events at location
• Provides proper supervision and safe operation of all aquatic programs 

• Adheres to department policy and procedure at aquatic location
• Must maintain confidentiality at all times
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Qualifications

Minimum Job Requirements and Qualifications

A minimum of one (1) years prior related experience in aquatic operations.

Requires a thorough knowledge of pool and water chemistry and operations to include water testing and chemical applications, chemical controller calibration, set points and operation, chemical pump operation, back washing of pool filters, cleaning strainer baskets, slide and play feature motor operation, pool heater operation, pool vacuuming, vacuum operation and maintenance, chemical and supply ordering.

Licenses/Certifications required or ability to obtain: Lifeguard License, American Red Cross Water Safety Instructor, CPR and First Aid Teaching Certificate, Aquatic Facility Operator or Certified Pool Operator Certification.

Position will require a respiratory physical and fit test for chemical facemask, maintenance, and chemical handling procedures training. Job knowledge and experience in Aquatic Operations.

Experience in training and supervising employees. Ability to coordinate multiple tasks. Ability to communicate effectively. Must be customer service and people oriented.

Ability to follow established procedures, policies, and protocol.

Preferred Job Requirements and Qualifications

High school diploma and/or GED equivalent preferred.

Additional Information

Working Conditions

Head Lifeguards are assigned to an aquatic facility as a primary work location in a standard aquatic facility environment, including outdoors in most cases.

Incumbent will work with pool chemical applications. This position will work under the supervision of the park manager, assistant park manager, and pool manager.

Work hours will include holidays, weekends, and evenings. Incumbent will be expected to travel to various locations for work related activities, training, and meetings.

May be in working environments in which employee is the only staff person on site at a particular time. Head Lifeguards will be exposed to hazards of pool chemicals and cleaning supplies.

Physical Conditions

1. Sitting at a desk the majority of the day[CL1]
2. Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds
3. Tasks may involve extended periods of time at keyboard or workstation[CL2]
4. Tasks require the ability to perceive and hear sounds and see visual cues or signals
5. Tasks require the ability to communicate orally

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.