Immigration Services Analyst

Full Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As an Immigration Services Analyst, senior analyst to District management on mission and operation programs requiring the application of a wide range of analytical functions related to achieving production and quality goals in the processing of immigration benefits; and serves as the primary lead for field office production analyst teams across the district.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 03/05/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.

The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 03/05/2026.

Selective Placement Factor: You must have demonstrated experience using Microsoft 365 applications (Excel, Teams, and PowerPoint), creating and utilizing dashboards in PowerBI, Tableau, or using standard SQL language for storing, manipulating, and retrieving data.This experience must be documented in your resume.

Failure to do so may result in an ineligible rating. This experience must be documented in your resume. Failure to do so may result in an ineligible rating.

GS-13: You qualify at the GS-13, level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Conducting detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels.

Conducting studies and analyzing data of major fi eld functions across program lines and recommending actions to achieve office and/or organizational objectives.

Coordinating with leadership and team members to ensure consistency with agency standards for data governance, data quality, and data integrity.

Creating reports for management on program elements and improving efficiency and accuracy of the programs and data.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 03/05/2026.

Your resume will be used to determine your qualifications for the position advertised in this announcement.

Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.

Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g.

June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.

This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service. Major Duties:

• Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within DISTRICT 34, and are assigned based on the need of the agency.
• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Ensures that the organizations strategic plan, mission, vision and values are communicated to the district-wide field office production analyst teams and integrated into the team's strategies, goal, objectives, work plans and work product.
• Coordinates with the FDNS Intelligence Research Specialist and the Ops Administrative Analyst to ensure district-wide consistency with USCIS standards for Data Governance, Data Quality Integrity.
• Articulates and communicates to the field office analyst teams the assignment, project, actionable event, milestones, and/or program issue under review, and deadline for completion.
• Plans, conducts studies of major field and national functions across organizational lines, i.e. electronic processing of immigrant visa, ELIS implementation, issuance of Notice to Appear, intelligence research reports from FDNS, pending cases EOIR.
• Verifies data for accuracy, timeliness, and completeness and where appropriate, amending or rejecting work not meeting established standards and meeting performance standards.