HUMAN RESOURCES ASSISTANT (OA)

Full Job Description

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer.

Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer.

Notice of Result letters will not be sent to applicants who respond to this flyer.

For GS-07 Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: providing support to Human Resources (HR) Specialists by performing a variety of HR technical work and resolving a wide range of non-complex problems in Labor and Employee Relations (LER).

For GS-06 Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: Assisting senior assistants in researching, reading, and interpreting laws, rules, and regulations pertaining to labor and employee relations.

For GS-05 Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: Providing customer service and performing basic computer functions by formatting and typing correspondence, reports and other documents, and collecting, retrieving, and input data into automated programs.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/tabs/group-standards/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Major Duties:

• You will assist HR Specialist by performing preliminary review and research on potential grievances and complaints.
• You will conduct research of complaints or labor relations issues to identify other potential problems or precedents.
• You will provide information and assistance regarding labor and/or employee relations programs.
• You will assist in obtaining information and facts concerning complaints or grievances.
• You will review personnel action requests for accuracy; resolve discrepancies, complete missing information; and follow up on suspense actions.
• You will screen questions or complaints to determine the nature or scope of the problem.
• You will resolve issues that can be satisfied by an explanation of basic human resources policies such as leave entitlements and approval procedures.