HRE Office Assistant - Human Resources Technical Assistant

Full Job Description

About Us:

The Department of Administrative Services- Human Resources Enterprise (DAS-HRE) is a dedicated team responsible for ensuring we have the right talent, tools, and processes to help the State of Iowa achieve its goals.

The Human Resources Enterprise provides comprehensive human resources services to state government agencies.

Position Overview:

Join our team as our HRE Office Assistant and help support the workforce that serves Iowans every day.

In this customer service-focused role, you’ll be a key first point of contact for responding to HRE related questions via phone or email, working with state agencies by managing the employee badging process, and providing administrative support that keeps operations running smoothly.

Your work plays a vital role in creating a positive, responsive experience to the public and for employees across the state.

Responsibilities are as follows, with additional duties as assigned:

• Maintain working knowledge of all HRE operations and services; be prepared to answer the inquiry or refer to the proper HR staff member. Monitor the HRE customer service inbox.
• Creates employment badges and manages the software system to maintain door access for all Capitol Complex buildings, as well as assigned parking spaces for capitol complex.
• Receive and process mail and deliveries for HRE.
• Greet customers at the front desk, receive visitors, and allow access to HRE training rooms as necessary.

Hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, in-person

At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
• Great Benefits: Excellent Health, Dental, and Vision Insurance Options and FSAs.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage.

Thank you for considering a career with us!

If you are a driven professional seeking to make a meaningful impact in state government and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and potentially welcoming you to our team!

E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

Two years of full-time work experience performing administrative support work.

A total of two years of education and/or full-time experience (as described in number one), where 30 semester hours of accredited post-high school course work equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.For additional information, please click on this link to view the job description.